Sr Windows System Administrator

Description

Ready Support Services LLC, a Tyto Athene company, is searching for an experienced and skilled Senior Windows System Administrator to join our IT team. As a key member of our infrastructure support team, you will be responsible for designing, implementing, and maintaining our Windows-based systems, networks, and applications. This is a great opportunity for a motivated and detail-oriented individual who is passionate about delivering exceptional technical support.

If you enjoy working with new technologies, enterprise-leading equipment, and have a passion for building and maintaining infrastructures, we would like to speak to you. This position will play a key role in supporting engineers responsible for leveraging next-generation infrastructure to drive innovation in the Artificial Intelligence (AI) field.

• 8+ years of experience as a Windows System Administrator or similar role
• Must be able to architect and support Windows infrastructure
• In-depth knowledge of Windows Server / Desktop Operating Systems
• Strong understanding and hands‑on experience with:
  Active Directory, Group Policy, DNS, Patching and update management, File Server administration, Exchange Server / Enterprise Email Systems
• Experience with Windows deployment tools such as SCCM or MDT
• Familiarity with backup and disaster recovery procedures
• Excellent problem‑solving skills and ability to troubleshoot complex technical issues
• Strong communication and interpersonal skills
• Design, implement, and maintain Windows‑based systems, networks, and applications
• Provide technical support and assistance to users via phone, email, and in‑person
• Monitor system performance, identify and resolve issues, and optimize system resources
• Develop and maintain documentation for system administration tasks and procedures
• Collaborate with other IT teams to ensure seamless integration of new technologies and systems
• Stay up‑to‑date with the latest Windows OS updates, security patches, and best practices
• Travel up to 20% of the time, as required, to perform on‑site installations, maintenance, and troubleshooting activities at customer sites or data centers.

Core Competencies - Leadership:

• Problem‑Solving:
  Excellent analytical and problem‑solving skills to diagnose and resolve complex technical issues in distributed systems.
• Communication:
  Strong verbal and written communication skills to collaborate effectively with leads, security, and other stakeholders.
• Collaboration:
  
  Ability to work effectively in a team environment, mentor junior engineers, and lead technical initiatives.
• Mentorship:
  As a Senior role, the ability to guide and mentor junior engineers, share knowledge, and foster best practices.
• Proactive & Ownership:
  Proactive approach to identifying and addressing potential issues, with a strong sense of ownership over the platform.

Desired:

• Experience installing, configuring, and supporting the Linux operating system (Server / Workstation)
• Knowledge of Power Shell / Python / Bash scripting and automation
• Certification in Microsoft MCSA or MCSE and other industry certifications
• Familiarity with security best practices (e.g. firewalls, antivirus software)
• Experience with virtualization technologies (VMware, Hyper‑V, KVM)
• Proficiency in SQL Server administration
• Experience with IT service management frameworks (e.g. Service Now)

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above‑stated range.

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.