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Tier 1 Service Desk Technician — Secret Clearance
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-07-19
Listing for:
Red River
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Red River is seeking a Tier 1 Technician with an active SECRET clearance to join the Service Desk. You will handle technical support requests directly from customers and assist with escalation from teammates and field engineers, focusing on maintaining user uptime and delivering excellent service.
The role operates on a Monday–Friday schedule from 7:30 AM to 3:30 PM, with responsibilities including email administration, SOP maintenance, incident management, and customer communications to ensure
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