NOC Technical Lead, Network Engineer II

Responsibilities

• Support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as analyzing and organizing corresponding hardware and software combined solutions through network monitoring and modeling.
• Supervise network support and client server specialists in the planning, coordination, and implementation of network operations, maintenance, repair, or upgrades.
• Train, staff, and employ a team of network support specialists to provide advanced incident response support to the Network Operation Center (NOC) and Tier 3 network engineers in the resolution of incident tickets.
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
• Develops and implements methodologies for analysis, testing, monitoring, and support of LAN and WAN networks.
• Support the evaluation and implementation of new network technologies into the network to ensure the NOC can provide the client with robust and proactive monitoring of network health.
• Support the analysis of incident trends, escalation of incidents to problems, and development of solutions to resolve network issues.
• Perform configuration management functions such as updating topology drawings, ensure asset management records are accurate, inventory.

• Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.
• Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
• Layer 1 and Layer 2 network experience.
• Configure and troubleshoot layer 2 switching (VLAN’s).
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE.
• Familiar with Viso and Service Now.