ServiceNow Developer

Servicenow Developer (Subject Matter Expert)

Peraton is seeking a Service Now Developer (Subject Matter Expert) to design, develop, and maintain Service Now solutions supporting mission-critical infrastructure. In this role, you will serve as the technical authority on the Service Now platform, driving process automation, workflow development, and platform enhancements to support mission operations. This position supports a program that provides data center/HPC infrastructure in support of AI processing.

What You'll Do:

• Design, develop, configure, and maintain applications and modules on the Service Now platform (e.g., ITSM, ITOM, CSM, custom applications)
• Serve as the technical SME for Service Now architecture, scripting, workflow design, and integrations
• Develop and maintain integrations between Service Now and other enterprise systems using REST/SOAP APIs, MID Server, and Integration Hub
• Translate business and mission requirements into scalable Service Now solutions and workflows
• Lead platform upgrades, patching, and release management, including testing and validation
• Develop custom scripts (Business Rules, Client Scripts, Script Includes) and UI components (UI Policies, UI Actions, Flow Designer)
• Ensure Service Now implementations comply with applicable security policies and accreditation requirements (e.g., RMF, NIST 800-53)
• Mentor junior developers and administrators on Service Now best practices
• Partner with program stakeholders to identify opportunities for automation and process improvement
• Maintain technical documentation, including design specifications and configuration guides

Required Qualifications:

• Minimum of 8 years with BS/BA;
  Minimum of 6 years with MS/MA;
  Minimum of 3 years with PhD
• Additional 4 years experience may be considered in lieu of degree
• Active TS/SCI clearance with the ability to obtain a polygraph
• Service Now Certified System Administrator (CSA) certification
• Certified Implementation Specialist (CIS) in one or more Service Now modules (e.g., ITSM, ITOM)
• Strong proficiency in JavaScript, Glide API, and Service Now scripting
• Demonstrated experience with Service Now integrations, workflow design, and platform architecture
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders

Preferred Qualifications:

• Service Now Certified Application Developer (CAD) certification
• Experience supporting DoD or federal government Service Now implementations
• Experience supporting AI/ML infrastructure or capability programs
• Familiarity with cloud environments (AWS Gov Cloud, Azure Government, etc.)
• Agile/Scrum experience in a platform development environment

Benefits:

Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace.

The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit  to learn how we're keeping people around the world safe and secure.

$112,000 - $179,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO:
Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.