Salesforce Tester

• Plan, execute, and document testing activities across multiple Salesforce-based customer programs
• Perform functional testing, system integration testing, regression testing, and user acceptance testing support
• Work with developers, business analysts, federal leads, and end users to validate enhancements and new features
• Ensure applications meet defined requirements, quality standards, and federal compliance requirements before deployment
• Manage testing activities across multiple task orders and customer environments simultaneously
• Participate in Agile sprint ceremonies, defect management, and continuous improvement efforts
• Identify, document, track, and manage defects and change requests through resolution and closure
• Develop test plans, test cases, test scripts, test reports, traceability matrices, and testing summaries
• Support security, accessibility, ATO, and customer-specific compliance testing
• Contribute to weekly and monthly status reports covering testing progress, defect metrics, and quality trends
• Provide cross-functional testing support for USDA FNA, FEMA CLIP, and AMS ATLAS programs

• Minimum of 1–2 years of experience in software quality assurance and testing
• Experience working on federal government IT contracts strongly preferred
• Experience supporting multiple concurrent projects or task orders in a government contracting environment
• Experience in Agile/Scrum environments, including sprint planning, backlog grooming, sprint reviews, and retrospectives
• Experience testing SaaS-based cloud platforms in large, complex enterprise environments
• Demonstrated experience testing Salesforce applications, including custom configurations, Apex triggers, Lightning Web Components, Flows, and integrations
• Ability to develop and execute Salesforce test plans, test cases, test scripts, and test reports
• Experience with functional, regression, system integration, and user acceptance testing
• Ability to test third-party Salesforce integrations, including Docu Sign, Slack, Microsoft Teams, and Mule Soft
• Experience validating data integrity, validation rules, and reconciliation across Salesforce and connected systems
• Ability to perform security access testing for user roles, profiles, and permission sets
• Familiarity with Salesforce sandboxes and multiple sandbox tiers
• Experience testing No Code/Low Code configurations and custom Salesforce solutions
• Ability to conduct impact analysis testing for connected or downstream system changes
• Knowledge of Salesforce governance standards and QA best practices
• Experience using Jira or Azure Dev Ops for defect tracking and Agile sprint management
• Ability to perform root cause analysis and verify defect fixes
• Ability to maintain test case libraries, traceability matrices, and testing documentation
• Familiarity with Agile tools for sprint tracking, backlog management, and burndown reporting
• Ability to communicate testing status, risks, and blockers
• Demonstrated ability to manage testing across multiple task orders and customer environments
• Understanding of federal IT security requirements and ATO documentation
• Experience validating Section 508 accessibility compliance
• Ability to adhere to USDA IT policies, Supply Chain Risk Management, and data rights obligations
• Strong written and verbal communication skills
• Ability to obtain a Public Trust
• Desired certifications include Salesforce Administrator, Salesforce Platform App Builder, Salesforce Associate, Salesforce AI Associate, ISTQB CTFL, CSQA, and AWS Certified Cloud Practitioner
• Desired technical knowledge includes Selenium, Provar, Salesforce testing frameworks, Mule Soft, Experience Cloud, RPA testing, SharePoint, UI/UX testing, Own Backup, and file-sharing integrations

Demonstrates expertise in Salesforce application testing, including the development and execution of test plans, test cases, and test scripts. Proficient in managing testing activities across multiple federal government IT contracts while ensuring compliance with quality standards and federal regulations.

• Salesforce Application Testing
• Agile/Scrum Methodologies
• Functional Testing
• Defect Management
• Federal IT Compliance

• Test Plan Development
• Test Case Execution
• Regression Testing
• System Integration Testing
• User Acceptance Testing
• Data Integrity Validation
• Security Access Testing
• No Code/Low Code Testing
• Impact Analysis Testing
• Salesforce Governance Standards

• Strong Written Communication
• Strong Verbal Communication

• Salesforce Administrator
• Salesforce Platform App Builder
• Salesforce Associate
• Salesforce AI Associate
• ISTQB CTFL
• CSQA
• AWS Certified Cloud Practitioner

• Federal Government IT Contracts
• Agile Sprint Ceremonies
• Accessibility Compliance
• Supply Chain Risk Management
• Public Trust

• Jira
• Azure Dev Ops
• Salesforce Sandboxes
• Selenium
• Provar
• Mule Soft
• Experience Cloud
• RPA Testing
• Share Point
• UI/UX Testing