Cybersecurity Systems Engineer; ServiceNow​/Cloud) w​/TS

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Full Time Chantilly, VA, US

9 days ago Requisition

We are seeking an experienced Cybersecurity Systems Engineer (Service Now/Cloud) to provide technical leadership and hands-on engineering support for enterprise Service Now, cloud infrastructure, systems integration, and database environments supporting mission-critical operations. The Cybersecurity Systems Engineer will serve as a primary technical resource for the Service Now (SNOW) platform, with responsibility for platform administration, development, upgrades, integrations, and continuous improvement. The position will also support AWS cloud resources, Linux systems, databases, APIs, identity management, and CI/CD pipelines.

The ideal candidate combines Service Now development and administration, systems engineering, cloud architecture, and automation expertise with the ability to develop secure, scalable solutions in a highly controlled environment. Experience applying emerging Artificial Intelligence (AI) capabilities to application development and workflow automation is highly desired.

Clearance Required:
Active TS/SCI with CI Polygraph

Service Now Administration & Development

• Administer, configure, maintain, and optimize the enterprise Service Now platform.
• Perform Service Now application administration and implement required patches, updates, and critical system changes.
• Plan and execute annual Service Now platform upgrades.
• Configure and customize Service Now functionality to meet evolving customer and mission requirements.
• Troubleshoot Service Now performance, functionality, configuration, and integration issues.
• Identify opportunities to automate manual processes and improve Service Now workflows.
• Perform Linux operating system administration, maintenance, configuration, and troubleshooting.
• Support and administer AWS cloud environments and associated services.
• Develop, configure, troubleshoot, and maintain AWS Lambda functions.
• Configure and support Amazon API Gateway and associated integrations.
• Engineer scalable and secure cloud-based solutions supporting enterprise applications.
• Troubleshoot infrastructure, application, connectivity, and cloud-service issues across integrated environments.

• Administer and maintain MariaDB database environments hosted within Amazon RDS.
• Monitor database availability, performance, connectivity, security, and reliability.
• Support database configuration, maintenance, backup, recovery, and troubleshooting activities.
• Ensure application and Service Now integrations can securely and reliably access required data.

• Design, build, maintain, and troubleshoot APIs connecting Service Now and other enterprise applications.
• Integrate Service Now with third-party tools, internal databases, and cloud resources.
• Support LDAP configuration and administration for secure enterprise authentication and identity management.
• Troubleshoot authentication, authorization, API, and system-to-system integration issues.
• Apply secure engineering practices to protect sensitive data exchanged between interconnected systems.

• Understand, support, and navigate Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Support automated application build, testing, integration, and deployment processes.
• Coordinate application and configuration releases across development, test, staging, and production environments as applicable.
• Assist with troubleshooting deployment failures and configuration issues.

• Apply AI fundamentals to accelerate application development,…