Systems Administrator

• Support engineering solutions and provide hands-on customer support
• Engage face-to-face and virtually with end users to solve technical challenges
• Coordinate with DHA system administrator personnel to ensure remotely provided services, including SCCM and Active Directory, are properly configured and deployed
• Support Analysis of Alternatives (AoA) in infrastructure modernization and automation
• Serve as a stakeholder for hosting test events at a government medical testing lab
• Verify patches, upgrades, and modifications of Microsoft Windows and Linux systems
• Establish and maintain procedural documentation and knowledge-base articles
• Share knowledge through training and mentorship of team members
• Support customer tickets in a lab environment
• Manage accounts and group policies using Microsoft Active Directory
• Analyze Active Directory Group Policy Objects (GPOs) and settings
• Analyze ACAS scan results and interpret DoW STIGs with Cyber Security staff
• Manage and mitigate system security risks
• Use VMware/vSphere virtualization
• Provide general technical support for hardware and software
• Work with a team of driven, supportive, and highly skilled professionals

• U.S. Citizenship
• Ability to obtain a Secret clearance
• Ability to obtain Security+ certification within 3 months
• Familiarity with Cisco Systems, including switches and routers
• 2-4 years of experience in MS systems administration and working on complex systems, software programs, and networks
• Experience leading or supporting Analysis of Alternative (AoA) exercises
• Experience working within a disciplined, process-based SDLC
• Experience in the DoW healthcare sector
• vCenter experience
• Excellent communication skills, including interacting with DoW customers, facility users, and facility support contractors
• Ability to prioritize and manage tasks to accomplish goals on a given timeline
• Ability to interpret, communicate, and apply operational and security procedures and propose improvements
• Ability to work collaboratively in a team environment, with a team-oriented mindset and a high degree of integrity
• Experience with Jira/Confluence

Demonstrates expertise in Microsoft Systems Administration, including Active Directory management and security risk mitigation, while providing hands-on technical support in a collaborative team environment. Proficient in analyzing system configurations and leading infrastructure modernization efforts within the DoW healthcare sector.

• Microsoft Active Directory Management
• Microsoft Systems Administration
• Security+ Certification
• Analysis of Alternatives (AoA)
• VMware/vSphere Virtualization

• Microsoft Windows Systems
• Linux Systems
• Group Policy Objects (GPOs)
• ACAS Scan Analysis
• Cyber Security Procedures
• SDLC Process
• Technical Support
• Infrastructure Modernization
• Automation Solutions
• Documentation Management

• Excellent Communication Skills
• Team Collaboration
• Task Management
• Mentorship
• Customer Support

• Security+ Certification
• Secret Clearance

• DoW Healthcare Sector
• System Security Risks
• Technical Challenges
• Procedural Documentation
• Knowledge-Base Articles

• SCCM
• Cisco Systems
• Jira
• Confluence
• VCenter