ServiceNow Administrator; Cleared) Security Clearance

Blue Sky Innovative Solutions LLC is seeking a cleared and experienced Service Now Administrator to support our work with a U.S. Department of Defense customer at the forefront of national security. This is a high-impact role embedded with a mission-critical government enterprise team in the National Capital Region. As part of the Blue Sky team, you will keep our federal customer's Service Now platform running at peak performance - managing environments, deploying capabilities, and ensuring every system meets the exacting standards of the DoD enterprise.

Location:

Chantilly, VA (on-site; limited remote eligible for unclassified work) Clearance:
Active TS/SCI REQUIRED

Schedule:

Full-time | Monday-Friday |  EST Certification:
Service Now CSA required at hire

Experience:

3+ years Service Now administration

• Own the administration and health of Service Now development, test, and production cloud environments.
• Manage user accounts, roles, groups, and access controls across all instances.
• Execute Service Now platform version migrations (minimum annually, staying within 2 versions of current release).
• Coordinate and deploy workflow updates across ITSM, ITAM, HRSD, SPM, and CMDB modules.
• Maintain strict environment discipline - dev/test never holds production data; mirrors prod config at all times.
• Support API integrations between Service Now and external DoD enterprise platforms.
• Partner with the ISSE to keep the platform compliant with RMF controls and DoD security requirements.
• Contribute to documentation, training materials, and government CDRL deliverables.
• Participate in agile sprint ceremonies, CCBs, and program management reviews.

• Active TS/SCI security clearance (must hold clearance at time of application - no exceptions).
• U.S. Citizenship.
• Service Now Certified System Administrator (CSA) - active certification.
• 3+ years of enterprise Service Now administration experience.
• Experience with ITSM, ITAM, and/or HRSD module configuration.
• Proven ability to manage platform deployments across dev, test, and production lifecycle.

• Service Now Certified Implementation Specialist (CIS) - any module.
• Experience with DoD RMF, STIGs, and cloud ATO processes.
• ITIL v4 Foundation certification.
• Experience with Service Now REST/SOAP API integrations.

• Work directly in support of SDA's mission to deliver resilient space capabilities to warfighters.
• Collaborate with a talented team of cleared Service Now architects, developers, and security engineers.
• Competitive compensation benchmarked to GSA labor rates with full benefits package.
• Professional development and certification support.
• Stable, long-term contract work with a growing, people-focused company.