Site Logistics Leader

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Full Time Management IAD 157-158 Chantilly, VA, US

Salary Range: $55,000.00 To $75,000.00 Annually

At Sitemetric, we turn technology into services that transform how the world is built. This enables our customers to lead the change in critical areas of construction operations: workforce, safety, security, reporting, communications, logistics, and more. We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real‑time location systems, messaging and mass texting, integrated turnstiles, real‑time reporting, emergency mustering, and more.

We currently serve as trusted partners to a growing number of the US’s largest, most forward‑looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.

As Site Logistics Leader, Site Operations
, you will lead and facilitate all onsite and customer workflows to continually deliver exceptional customer value and experience. That will mean ensuring constant alignment with explicit and implicit expectations across all stakeholders, including owners, contractors, and workers, to meet exceptionally high standards for construction safety, security, quality, and success.

Your responsibilities include leading and cultivating relationships with stakeholders and delivering the highest‑quality service across construction environments that are continually changing, dynamic, and uncertain. This requires an obsessive commitment to understanding customers' values, immediate and evolving needs, and preferences, to enable them to maximize success on each project and across their broader project portfolio and enterprise.

Overall, the role demands grit, perseverance, and an abundance mindset to navigate and excel in the perpetually challenging environments where our customers operate.

This position works directly with senior Sitemetric leadership (Operations, Customer Experience, Business Development, Brand, and others), and across the entire organization. The role requires in‑person work at one or more Sitemetric jobsites in the local area. Travel throughout the United States may be required.

• Service Delivery:
  Oversee how all Sitemetric services are deployed and executed at the project and enterprise levels, to ensure that we always deliver the highest levels of customer value and experience and constantly improve on these. Dynamically interact with all customer types, from executive teams within Owners and General Contractors, to Subcontractors and individual Workers on the ground. Expertly understand, shape, and communicate priorities to all onsite staff, to meet objectives related to project safety, security, quality, and overall success (including as related to budget and timeline).
• Customer Success:
  Work closely with customers to proactively anticipate and resolve any challenges they may face at the project or enterprise level in utilizing Sitemetric services. Develop and maintain good working relationships with all teams and maintain the highest safety standards onsite.
• Collaborative Innovation:
  Work closely with customers and Sitemetric colleagues to understand customers’ existing, emerging, and evolving problems and how to expand/build Sitemetric services to solve these in a scalable way to increase customer value and experience. Represent our mission and core values by approaching every innovation challenge with speed, industriousness, and the desire to create positive, enduring change.

Required

• Proven ability to lead successful project teams, develop employees, and maintain strong relationships with internal and external stakeholders (owners, general contractors, subcontractors, and others).
• Creative, results‑oriented, responsive, and operates with a strong sense…