Data Center Engineering Operations Technician - Northern

Key Job Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
• Role may support more than one location/site.

• Days Worked:
  Sunday - Tuesday, plus every other Saturday
• Weekly Pattern:
  Alternates between 3-day and 4-day work weeks
• Shift
  
  Hours:
  
  5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

• Days Worked:
  Wednesday - Friday, plus every other Saturday
• Weekly Pattern:
  Alternates between 3-day and 4-day work weeks
• Shift
  
  Hours:
  
  5:30am - 6:00pm (day shift) OR 5:30pm - 6:00am (night shift)

• Overtime:
  Time and a half after 40 hours per week
• Night Shift Differential: 13% additional pay (6:00pm - 6:00am shifts)
• Maximum
  
  Hours:
  
  60 hours per week in total (up to 20 hours of overtime)

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
• Work in an environment requiring provided ear protection

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switch gear, UPS units, PDUs, and wet cell batteries and associated systems.

Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.

• Work shifts longer than eight hours in duration
• 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
• Can bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on job sites in uneven terrain, and work at heights and from ladders

• Knowledge of network design and layout as well as low voltage (copper/fiber) cabling
• Experience in data center engineering

Amazon offers a comprehensive benefits package including health insurance, dental, vision, prescription coverage, Basic Life & AD&D insurance, EAP, Mental Health Support, Flexible Spending Accounts, 401(k) matching, paid time off, and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please contact our recruiting partner for assistance.