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Dishroom Supervisor
Job in
Chantilly, Fairfax County, Virginia, 22021, USA
Listed on 2026-06-13
Listing for:
Gategroup
Full Time
position Listed on 2026-06-13
Job specializations:
-
Manufacturing / Production
Operations Manager, Production Manager
Job Description & How to Apply Below
The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and Material cost controls.
Main
Duties and Responsibilities:
- Ensures quality production standards are followed and maintained.
- Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures.
- Prepares management reports (ex. attendance, HAACCP and labor), as required.
- Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.
- Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.
- Ensures that all products are coded according to Gate Gourmet procedures.
- Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained.
- Responsible for maintaining daily temperature logs and other logs and reports as required.
- Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
- Controls material cost and other controllable costs.
- Maintains all financial goals related to productivity, overtime, labor goals and hours per flight.
- Works with management staff to improve performance of the unit.
- Manages work flow balancing - - the division of responsibilities amongst employees on each shift
- Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)
- Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
- Monitors daily manpower planning and schedules employees.
- Responsible for employee retention and reducing employee turnover.
- Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
- Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
- Reviews and ensures union represented employees' pay rates are correct based on wage scales and seniority.
- Compliance with all company required policies, procedures and processes including but not limited to required training
Education:
- High School Diploma or GED required.
- Associates degree preferred.
- 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
Skills:
(Certification, Licenses and Registration)
- Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.
- Current or previous labor relations experience is a plus, but not required.
- Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
- Ability to train others required.
- Must have the ability to give negative and positive feedback to employees on a daily basis.
- Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
- Strong organizational, analytical, communication and leadership skills required.
- Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
- Basic computer skills with working knowledge of Microsoft Office products required.
- Ability to obtain Serv Safe Certification required.
- Serv Safe Certified preferred
Skills:
- Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved
- Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.
Geographic Responsibility: USA
Type of Employment: Full-Time
Travel %: No
Exemption Classification: Exempt
Internal Relationships: TBD
External Relationships:
TBD
Work Environment / Requirements of the Job: Normal work environment
Budget / Revenue Responsibility: USD
Organization Structure
Direct Line Manager (Title): Manager, Ops, PP & WP
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: Up to 45, average of 14 (Union employees)
Number of Dotted Line Reports: N/A
Estimated Total Size of Team: Up to 45
Gate Group Competencies Required to be Successful in the Job:
- Thinking - Information Search and…
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