Quality Assurance Technician

Job Title:

Quality Assurance Technician

Job Description

The Quality Assurance Technician is responsible for monitoring and verifying food safety, quality control procedures, and regulatory compliance throughout the production process. This role plays a critical part in maintaining the company's commitment to delivering premium artisan crackers by ensuring every batch of product meets or exceeds internal and external quality standards. The position is hands-on within a fast-paced food manufacturing environment and requires strong attention to detail, accurate documentation, and effective communication with production and leadership teams.

Responsibilities

* Perform and document routine quality checks on raw materials, in-process goods, and finished products to ensure they meet established specifications and quality standards.

* Monitor and enforce Good Manufacturing Practices (GMPs) and Hazard Analysis and Critical Control Points (HACCP) protocols across the production floor.

* Conduct daily inspections of production lines, sanitation procedures, and packaging operations to verify compliance with food safety and quality requirements.

* Manage, maintain, and accurately complete quality assurance documentation, including Sanitation Standard Operating Procedures (SSOPs), checklists, moisture logs, and temperature records.

* Calibrate and operate quality assurance equipment such as moisture analyzers, thermometers, and scales to ensure accurate measurements.

* Assist with internal audits and support third-party inspections, including certifications such as Organic, Kosher, Non-GMO, and SQF.

* Support investigations of non-conformances, participate in determining root causes, and help implement corrective actions and product holds when necessary.

* Communicate quality and food safety issues promptly and clearly to production and management teams to facilitate timely resolution.

* Participate in training production staff on quality assurance protocols, food safety best practices, and proper documentation procedures.

* Collaborate with cross-functional teams to continuously improve quality processes and uphold high standards for artisan cracker products.

Essential Skills

* At least 6 months of experience in quality assurance or quality control, preferably within a food manufacturing environment.

* Hands-on experience or familiarity with food safety and quality control concepts, including basic understanding of GMPs and HACCP.

* Ability to accurately perform and document quality checks on raw materials, in-process products, and finished goods.

* Proficiency with Microsoft Office, particularly Microsoft Excel, for recording and analyzing quality data.

* Strong organizational and observational skills, with the ability to manage multiple quality tasks and documentation requirements.

* Comfort working in a fast-paced, hands-on production environment while maintaining high standards of accuracy and compliance.

* Ability to lift up to 40 lbs. and stand for extended periods during production and inspection activities.

* Detail-oriented mindset with a genuine passion for food quality and consistency.

* Clear and timely verbal and written communication skills to report quality issues and collaborate with production teams.

Additional

Skills & Qualifications

* Previous experience in a food manufacturing or bakery QA/QC role is preferred.

* Familiarity with third-party certification standards such as Organic, Kosher, Non-GMO, and SQF is beneficial.

* Experience using quality assurance tools and equipment such as moisture analyzers, thermometers, and scales.

* Ability to learn and use digital quality assurance tools and systems for data entry and recordkeeping.

* Bilingual communication skills are preferred but not required.

* Strong problem-solving skills and the ability to support non-conformance investigations and corrective actions.

* Enthusiasm for working with artisan food products and contributing to a high-quality brand reputation.

Work Environment

This role is based in a fast-paced food manufacturing facility focused on producing premium artisan crackers. The Quality Assurance Technician works primarily on the production floor and in…