Cashier, Retail
Listed on 2026-05-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
About the Role
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part‑time and full‑time positions generally focus on being a cashier, you may also be assigned as a sales associate or merchandiser/stock associate. Internally, you will be referred to Front End Team Member and report to the store management team.
Key Responsibilities- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
- Deliver exceptional service and a personalized experience by greeting customers, building relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross‑functional responsibilities and other duties as assigned.
- High school diploma or equivalent (preferred).
- Passion for best‑in‑class customer service and a team‑player mindset.
- 1—3 years of work experience, 1+ year in a retail setting (preferred).
- Familiarity with point‑of‑sale systems and inventory management software.
- Ability to work a flexible schedule including evenings and weekends.
- Must be 21 years of age or older.
- Walk, bend down repeatedly, and be on feet for 8—10 hours a day.
- Can safely lift, load, and handle cases and pallets.
- Climb ladders and lift 50 lbs. overhead and repeatedly.
- May be exposed to various outdoor weather conditions.
Worker type:
Regular. Pay range: $15.37 - $21.52 hourly.
- Paid Time Off (PTO).
- Health care plans (medical, prescription, dental, vision).
- 401(k), HSA, FSA, Pre‑tax commuter benefits.
- Disability & life insurance coverage.
- Paid parental leave.
- Pet insurance.
- Critical illness and accident insurance.
- Discounted home and auto insurance.
- College tuition assistance.
- Career development & product training.
- Consumer classes & More!
Total Wine & More is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process. Total Wine & More is a Drug Free Workplace.
ClosingThe anticipated close date of this posting is 120 days from the posted date indicated above.
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