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Key Holder
Job in
Chantilly, Fairfax County, Virginia, 22022, USA
Listed on 2026-06-03
Listing for:
Books-A-Million, Inc.
Full Time
position Listed on 2026-06-03
Job specializations:
-
Retail
Retail & Store Manager
Job Description & How to Apply Below
Keyholder (2NC)
Job Description
The Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.
Roles and Responsibilities
* Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all company policies, procedures, and guidelines
* Operates the store as a limited Manager On Duty in conjunction with the management team.
* Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
* Maintains category merchandising and cleanliness and ensures operational efficiency.
* Maintains used category cadencing and stock levels within the monthly budget.
* Audits buyback throughout the day to ensure all policies and procedures are being followed.
* Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
* Maintains category merchandising and cleanliness and ensures operational efficiency.
* Trains and develops Associates within category and facilitates cross-training for further development.
* Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
* Drops off bank deposit and pick up change order as needed
* Performs other duties as assigned.
Core Competencies
* Strong verbal and written communication skills
* Action Orientation
* Interpersonal Skills
Qualifications and Education Requirements
* High school diploma or equivalent
* Previous experience in a supervisor role
* 18 years of age or older
* Successful completion of all background screenings
Preferred Skills
* Computer and cash register skills
Physical and Environmental Requirements
* Must be able to stand and walk for extended periods of time
* Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
* Must be able to lift or team lift objects up to 50 lbs., with or without assistance
* Must be able to communicate using speech, sight, and sound with or without an assistive device
* Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
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