Lead Client Solutions Executive III; Government

Overview

This position requires office presence of a minimum of 1 day per week and is only located in the location(s) posted.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

AT&T Global Public Sector – Federal Defense and Homeland is a trusted provider of mission focused connectivity solutions to the Defense Industrial Base. Our team supports Defense Contractors who go to market supporting government contracts. We are providing, operating, and assuring critical network connectivity, mobility (including First Net), and professional services in support of full spectrum of mission requirements.

Overall

Purpose:

Drive revenue growth by strategically managing Federal Government client relationships, generating new and existing sales, and delivering AT&T products, services, and/or solutions to address customers’ strategic business priorities.

Job Duties/Responsibilities: Client Solution Executive (CSE3) is a senior sales lead focused on selling products and services to the Defense Industrial Base. Responsibilities include developing strategic account plans, managing complex sales cycles with multiple stakeholders, and building relationships with key DIB customers, as well as with potential teaming partners. The role requires experience in federal contracting and sales, understanding of complex technology solutions, and a proven track record of meeting and exceeding sales quotas.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Client Relationship and Account Management: Identify, build, and maintain long-term client relationships in the DIB segment. Understand customer needs, utilize consultative skills to build sales pipeline and drive to wins while ensuring satisfaction and loyalty. Ability to have executive C level discussions and prepare presentations.
• Sales Strategy and Revenue Growth: Develop and implement effective sales strategies to generate new opportunities in the DIB with intense focus on proserve and value-added services, meeting, or exceeding revenue targets.
• Market and Trend Analysis: Stay informed about market trends, competitors, and industry developments to identify sales opportunities and maintain a competitive edge.
• RFP response Management
  :
  Support development and submission of detailed responses to Requests for Proposals (RFPs), ensuring alignment with client needs and company capabilities.
• Customer Support and Dispute Resolution
  :
  Support resolution of customer disputes and accounts discrepancies, providing effective solutions to billing, installation, and other customer issues.
• Collaboration: Highly motivated self-starter capable of working collaboratively within AT&T, vendor, and system integrator partner communities to fulfill customer requirements.
• Consulting: Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures, and culture.
• Pipeline Growth, Management & forecasting: Responsible for maintaining Salesforce updates for designated customer pipeline on a weekly basis and monthly financial reporting with focus on net new sales and monthly revenue forecasting.

Required Qualifications:

• Senior sales lead with advanced understanding of sales principles, practices, products, and services.
• Manages large, complex sales with minimal supervision. Able to work independently when provided with broad objectives.
• Demonstrates effective communication, advanced data analysis, leverages extensive experience, and problem-solving skills.
• Develop deep understanding of customer requirements and alignment to AT&T and / or partner products and solutions, lead training, and mentor colleagues.
• Provides subject matter expertise on technical sales issues; advising customers on suitability of…