Enrollment and Family Outreach Specialist

Benefits

• 401(k)
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Paid time off
• Signing bonus

Children’s Lighthouse of Chantilly — Early Learning School

Chantilly, VA | In-Person

Full-Time or Part-Time Considered

Create Joy.

We are hiring a warm, confident, and organized enrollment & family outreach specialist to help families move from inquiry → tour → enrollment. This role is focused on:

• Calling and following up with leads
• Booking and confirming tours
• Keeping the CRM clean and current
• Re‑engaging old leads
• Supporting local community outreach

• Call new leads quickly and consistently
• Follow up by phone, text, and email
• Ask families about child age, schedule needs, start date, and care goals
• Book tours and confirm appointments
• Follow up after tours
• Reconnect with older leads
• Keep CRM notes, lead stages, and next steps updated
• Track tours, follow‑ups, and enrollment progress
• Support simple community outreach such as flyers, local visits, open houses, and events

• Warm, friendly, and confident phone presence
• Comfortable making outbound calls
• Clear, professional English
• Organized and consistent with follow‑up
• Comfortable using CRM systems, email, texting tools, and basic reports
• Positive, dependable, and goal‑oriented
• Able to represent our school with warmth and professionalism

• Sales, admissions, appointment setting, telemarketing, or call‑center experience
• Childcare, preschool, private school, or education experience
• CRM experience
• Intelli
  
  KIDS experience is a strong plus
• Community outreach or local marketing experience

• Full‑time preferred
• Part‑time considered for a strong candidate
• In‑person role in Chantilly, VA

• Leads contacted quickly
• Tours booked every week
• Tour no‑shows reduced
• Follow‑ups completed on time
  
  CRM is clean and accurate
• Families feel welcomed before they visit

Children’s Lighthouse of Chantilly

43385 Defender Dr

Chantilly, VA 20152