Sales Manager III; Government

DHS Sales Manager

This is a sales and customer facing role, one day in office requirement.

AT&T Global Public Sector – National Security Group is a trusted provider of mission focused connectivity solutions to the US Federal Government with specific focus on National Security, Defense, Homeland and Defense Industrial Base (DIB) customers. Our team supports the Department of Homeland Security (DHS) components by providing, operating, and assuring critical network connectivity, mobility (including First Net), and professional services to support the full spectrum of mission capabilities.

The DHS Sales Manager is a critical senior sales leadership role within AT&T Public Sector's National Security Group, responsible for leading a portfolio of Department of Homeland Security (DHS) customers and a team of Client Solution Executives to drive revenue growth and customer success. This role develops and executes account and portfolio strategies specific to our EIS portfolio, builds and maintains executive‑level customer relationships, and manages a robust pipeline of complex Voice, Data, and Value‑Added Services opportunities.

The DHS Sales Manager serves as a trusted advisor and customer advocate, promoting innovative AT&T solutions to support enterprise and mission outcomes through our EIS contract vehicle and others. Success in this role requires strong federal sales experience including voice and data solutions, knowledge of federal contracting and specifically EIS, sales methodologies, the ability to manage complex technology solutions, and a proven record of exceeding sales targets through collaboration with customers, partners, and internal stakeholders.

Job Duties/Responsibilities:

• Lead, coach, and develop a high‑performing sales team & culture, providing ongoing guidance, feedback, training and performance optimization.
• Implement regular account reviews, sales plan coaching sessions and performance reviews to foster a high-performance sales culture – predominantly focused on EIS contract growth.
• Develop and execute account and sales strategies to drive new revenue, expand existing accounts, and increase market share via EIS and other contracts for voice, data and value added services.
• Build and maintain key strategic and trusted relationships with executive-level customers; lead negotiations and resolve complex customer issues.
• Manage a portfolio of complex accounts, ensuring profitable growth and long‑term customer success.
• Drive and manage the full sales lifecycle across products and solutions, including Wireline and Wireless.
• Build, qualify, and manage a robust sales pipeline in partnership with internal partner organizations. Ensure regular pipeline funnel reviews with all stakeholders.
• Responsible for managing team's overall Salesforce hygiene for designated customer pipeline on a weekly basis as well as monthly financial reporting with focus on net new sales and revenue forecasting.
• Responsible for ensuring all opportunity to quote or order and billing lifecycle is managed by CSEs and business partners.
• Allocate and manage sales territories to ensure optimal coverage and opportunity capture.
• Prepare business cases and proposals; demonstrate strong understanding of financial impacts and commitments.
• Partner cross‑functionally and across markets to ensure coordinated, enterprise‑wide account management, sales support and delivery is managed with excellence.
• Apply consultative and strategic selling practices to understand customer needs and deliver mission‑aligned solutions.
• Stay current on products, services, and market trends to effectively position solutions and guide the sales team.
• Serve as escalation point for customer issues and ensure timely, effective resolution.

Required Clearance:

DHS EoD…