Lead Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients’ needs. Learn more at

Pavion and our family of companies is seeking a talented and motivated Lead Technician to join our integration business unit.

• Install headend equipment, all field devices and basic programming for a variety of Nurse Call, RTLS, Fire Alarm and Security. Layout the system and install the cable as well as testing connectors, labeling and firestop. Assure that the equipment provides the service requested by the customer, completing the work order showing the work is completed, ensuring the documentation and database is updated
• Coordinate and oversee contracted work with the contractor, providing specific instructions and help on projects, inspecting completed work for acceptance and compliance with CTSI standards, and ensuring that the network documentation is updated
• Analyze and layout blueprints, schematics, and drawings of CTSI systems for the purpose of determining the efficient installation of new or upgraded systems
• Provide technical expertise for installation, repair, and service
• Inform Project Manager regarding procedures and status of work orders for the purpose of providing information for making decisions, taking appropriate action and complying with company policies and building codes
• Coordinate and supervise the work of the Installers. Ensure that projects are completed within local, state, federal codes, regulations and specifications
• Participate in approved job‑related training and development programs. Participate in equipment training and receive certification, and operate equipment as needed
• Maintain assigned vehicles and equipment in excellent condition. Ensure availability of items required to complete the necessary installation and repair
• Respond to service calls during normal workday hours and also after hours. Address immediate safety concerns
• Use existing site certifications to track, document, and resolve technical problems
• Ensure safety procedures are followed at all times
• Update & maintain documentation (Time Web, daily worksheets & all other paperwork)
• Establish effective working relationships with those contacted during the course of work, and communicate clearly, and effectively both orally and in writing
• Manage multiple priorities and deadlines and work effectively with minimum supervision
• Ensure quality control for assigned task
• Clean up work area daily

• High School diploma or general education degree (GED); or two years related experience or training on manufacturer systems installations; or equivalent combination of education and experience
• 5+ years’ experience within the fire alarm industry
• Driver’s license with clean driving record

• Experience with Fire Alarm and Nurse Call
• Security Certification

Disclaimer:
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.