Systems Test Technician

Role: Systems Test Technician/Bench Technician

Location: Chantilly, VA (Reports to onsite warehouse environment)

Travel: None

Schedule: Full‑time, permanent role (Monday to Friday – Dayshift)

Salary: $50,000 annually ($24.00 hourly)

Education: High school diploma required. Trade, vocational or technical school degree is preferred.

The ideal candidates will have a technology focused background and possess 1-2 years of electrical, CCTV, cabling and mechanical repair experience. Prior testing experience and knowledge of electronic testing equipment and a strong aptitude for mechanical troubleshooting is preferred.

Bus Patrol is seeking a System Test Technician to join our rapidly growing organization. Our technicians are responsible for sorting and testing our previously deployed equipment (such as camera, cables, and complete 12 Volt DVR systems) for functionality, cataloging non‑compliant units, securing all contained data through defined processes and assisting Logistics with Return Merchandise Authorization processing. We will train the right candidate who is already proficient and able to demonstrate proficiency in the troubleshooting of electro‑mechanical devices.

• Execute and follow the receiving processes for all electronic equipment returned from field service teams and customers.
• Assess the viability and functionality of systems and parts of electronic equipment such as cameras, DVRs, harnesses and cables (repair / pass or fail).
• Dismantle, sort, and package all equipment based on equipment functionality (e.g., pack and return to original vendor or pack and ship for repairs).
• Read service manuals, testing procedures, and SWIS documents to troubleshoot, diagnose, and repair units.
• Operate a variety of standard hand and power tools, analog/digital test equipment, and CCTV testing devices and calibrate test units according to specifications.
• Use diagnostic equipment including multimeters and software to isolate wiring issues, network connectivity issues, equipment failures, and operational anomalies, and troubleshoot test units down to the component level.
• Provide basic level of system diagnostics and troubleshooting such as electrical connections or equipment issues.
• Use computers, tablets, phones and various software programs to convey, enter, and retrieve information.
• Catalog and record reason codes for failures.
• Maintain all testing records by confirming all tests conducted, procedures used, and results obtained.
• Protect revenue by performing prescribed SOPs confirming video evidence is present, uploading to a digital bank for security of evidentiary package and to maintain chain of evidence.
• Protect data by performing prescribed SOPs pertaining to bus & fleet identification, storage, segregation, and data destruction when required from the secured hard drives.

• Minimum of 1–2 years technician service experience or schooling in an applicable field:
  • 12‑volt electronics installs and service, or
  • GPS or fleet telemetry installs and service, or
  • Fire alarm installs and service, or
  • Access control, CCTV, or intercom systems.
• High school diploma and GED required; trade, vocational or technical school degree is preferred.
• Strong mechanical, mathematical, and reasoning aptitude.
• Technical competency in evaluation and testing functionality of electrical devices such as cameras, DVRs, harnesses/cables.
• Ability to read and understand service manuals, blueprints, technical specifications, and work instructions as required.
• Experience operating a variety of standard hand and power tools, analog/digital test equipment, and CCTV testing devices in a warehouse environment.
• Ability to withstand the physical demands of a warehouse environment (prolonged standing up to 8 hours daily, lifting up to 65 lbs regularly, unpacking/repacking heavy subcomponents from the field and suppliers).
• Ability to work independently in a task‑repetitive environment, meeting daily quotas and productivity requirements from the Fleet Operations and Logistics team.
• Strong analytical problem‑solving mindset.
• High level of attention to detail when inspecting and troubleshooting units to ensure accuracy and completeness.
• Strong communication skills (verbal and written).
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Access).

• A competitive salary and benefits package
• Comprehensive personal time off, including volunteering and birthday days off
• An opportunity to help build a company dedicated to children’s safety
• The chance to join an innovative and dedicated team, focused on leading‑edge technology
• The occasion to participate in Bus Patrol’s culture of safety, learning, and teamwork