Security Systems Installer Team Lead; Union

Role Overview

As a Security Systems Installer Team Lead, you will oversee day‑to‑day installation activity on customer sites and help ensure projects are completed safely, on time, and to specification. You will work with integrated security systems, including Fire Alarm Systems, Access Control, and CCTV, while coaching installers and helping the team deliver a professional customer experience.

• Install, program, troubleshoot, configure, commission, and service Fire Alarm Systems, Access Control, and CCTV Systems at customer sites.
• Lead installation teams on larger projects and support the on-site execution of work.
• Coach and mentor less experienced installers and help raise team performance on active jobs.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics, and manuals.
• Supervise and inspect installation work to help ensure customer and contract requirements are met.
• Coordinate with dispatch, customers, and, when required, police or fire departments to support project completion.
• Repair and reprogram panels, replace devices, and address low‑voltage circuit issues as needed.
• Document completed work, activity, productivity, and job status accurately.
• Use hand tools, power tools, test equipment, and commissioning devices safely and effectively.
• Support permits or code‑related requirements when needed.

Own the outcome by working safely, keeping quality high, and following through on every installation from start to finish. Stay close to the work by setting clear priorities on site, removing obstacles quickly, and keeping customers informed. Use practical problem‑solving and candor to troubleshoot issues, improve methods, and keep projects moving. Win as one team by building trust, sharing knowledge, and supporting different perspectives across the crew.

Plan your work from the drawings and submittals, verify materials and equipment, and keep the job organized in the field. Communicate clearly with central dispatch and project partners so handoffs, updates, and next steps are always understood. Coach through example, helping installers build confidence, maintain standards, and deliver consistent results.

• High school diploma or GED.
• At least 5 years of experience as a commercial installer or technician in low‑voltage electrical systems.
• Certifications in some of the following systems: DMP, Honeywell, Ezacq, Kantech, Lenel and Ccure.
• Hands‑on experience with Fire Alarm Systems, Access Control, CCTV, and related security systems.
• Ability to read and interpret blueprints, schematic drawings, submittals, specifications, and manuals.
• Ability to use hand tools, power tools, test equipment, a multimeter, and commissioning devices.
• Strong customer service skills and the ability to communicate clearly with customers, team members, and dispatch.
• Experience leading, supervising, or mentoring other installers on active projects.
• Ability to work flexible hours, including weekends, and travel overnight when needed.
• Ability to work at heights, in crawl spaces, above ceilings, and in other physically demanding conditions.
• Ability to lift and move equipment and tools up to 50‑70 lbs.
• Commitment to safety and the ability to follow site procedures and code requirements.
• Nice to have:
  Basic understanding of network concepts and architectures; experience with code compliance, certification courses, or product‑specific training for internal and external systems; previous experience coordinating permits or working with public safety stakeholders on installation projects.

$35‑$45 hourly rate determined by the CBA/rate sheet.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.