Senior ServiceNow Developer

Net Services (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients.

Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available.

We are seeking a highly skilled Senior Service Now Developer to support mission-critical federal programs in a secure environment in Northern Virginia. This role is ideal for a seasoned developer who excels at building scalable, secure, and compliant Service Now solutions while working closely with technical leads, architects, and government stakeholders. The Senior Developer will design, develop, and enhance enterprise workflows, integrations, and custom applications that directly support high-visibility missions.

The ideal candidate brings deep hands-on expertise across the Service Now platform, strong problem-solving skills, and the ability to deliver high-quality solutions in structured, regulated, or classified environments. This is not a configuration role. The right candidate writes sophisticated, production-grade code across the Now Platform, has strong instincts for when to extend OOB versus build custom, and can own a complex application from whiteboard to go-live without hand holding.

They bring architectural awareness to their development work, write code that other people can maintain, and operate as a trusted technical contributor in a matrixed delivery environment. Success in this role is measured by the ability to deliver reliable, maintainable, and mission-aligned capabilities that strengthen operational efficiency and platform performance.

This position offers the opportunity to directly support high-impact federal missions while advancing the maturity and capability of a growing Service Now ecosystem. The Senior Developer will play a critical role in delivering secure, scalable, and mission-aligned solutions that federal customers rely on every day.

A self‑directed developer who can own complex technical work from concept to deployment; someone who understands federal mission needs and can translate them into secure, scalable platform solutions; a collaborator who communicates clearly with both technical and non‑technical stakeholders; and a professional committed to quality, governance, and continuous improvement.

In this role, you will design and deliver secure, scalable, and upgrade‑safe Service Now solutions across ITSM, ITOM, HRSD, CMDB, SPM, and custom applications. You will build workflows, scripts, automations, and platform extensions; develop integrations using REST/SOAP, MID Server, JDBC, and modern API frameworks; and architect scoped applications that extend and enhance core platform capabilities.

Leading advanced custom application engineering by owning complex-scoped applications across Case, GRC/IRM, and Sec Ops. This includes building custom data models and table hierarchies, developing advanced server‑ and client‑side logic, creating Scripted REST APIs, and delivering custom portals and workspace experiences. You will also implement Flow Designer automations and develop custom Integration Hub spokes to support mission‑specific workflows.

Extending and customizing IRM/GRC objects—such as risks, controls, POAMs, and findings—to meet DoD and Intelligence Community requirements. You will build advanced case management frameworks with custom routing, escalation, and SLA logic, enhance Sec Ops with vulnerability grouping, correlation engines, and automated remediation workflows, and develop dashboards, PA indicators, and cross‑application data linkages for unified risk visibility.

Delivering production‑grade integrations with federal systems, including eMASS, ACAS/Tenable, AD/PKI, ERP platforms, and agency‑specific tools. You will support…