ServiceNow Developer

Servicenow Developer / Application Developer

Overview We are seeking an experienced Service Now Developer / Application Developer to support the operation, maintenance, and continued development of enterprise learning technologies and applications within a mission-focused environment. The program provides the technologies and services necessary for training providers to engage the workforce, deliver learning solutions, and support data-driven business decisions. The broader mission is to create an integrated learning enterprise that efficiently delivers high-quality learning capabilities to the workforce.

What will you do?

• Provide Operations & Maintenance (O&M) support for existing Service Now applications and the current Service Now instance.

• Design and develop new Service Now applications and capabilities based on customer and organizational requirements.

• Create, configure, and modify Service Now workflows, catalog items, and record producers.

• Develop, configure, and maintain Service Now portals.

• Develop and maintain notifications, scheduled/daily reports, and other reporting capabilities.

• Create and modify Business Rules, UI Policies, Client Scripts, and Access Control Lists (ACLs) based on customer requirements.

• Develop Service Now functionality using JavaScript.

• Manage and improve workflow processes within Service Now.

• Support development activities within an Agile software development environment.

• Track technical issues, development activities, and project requirements using JIRA.

• Support integration and development activities involving web application APIs.

• Work with relational databases and data technologies, including MySQL.

• Support applications or capabilities involving PHP scripting as required.

• Assist with systems installation and configuration activities involving Windows Server environments.

• Incorporate applicable information security (Info Sec) policies and requirements into technical and requirements documentation.

Do you have what it takes?

• Active TS/SCI with Polygraph

• BS degree and 11-15 years of prior relevant experience

• Demonstrated knowledge and hands-on experience with Service Now and workflow process management.

• Experience providing O&M support for Service Now applications and instances.

• Experience developing new applications and capabilities within Service Now.

• Experience creating and modifying:

• Workflows
• Catalog Items
• Record Producers
• Business Rules
• UI Policies
• Client Scripts
• Access Control Lists (ACLs)

• Knowledge of developing and using Service Now Portals.

• Experience developing Service Now notifications and reports.

• Working knowledge of JavaScript for Service Now development.

• Familiarity with MySQL.

• Familiarity with PHP scripting.

• Experience developing software or applications within an Agile environment.

• Experience tracking issues and development activities using JIRA.

• Familiarity with Windows Server installation and configuration support.

• Familiarity with developing or integrating web application APIs.

• Familiarity with incorporating Info Sec policies into requirements documentation