Records and Enrollment Services Specialist

Records and Enrollment Services Specialist

Working Title Records and Enrollment Services Specialist

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

Hours per week 40

Monday – Friday; 8:00 am – 5:00 pm
This position has flexibility for a hybrid schedule.

This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC
-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Office of the University Registrar ( OUR ) serves several key duties as set from the Faculty Code of University Government:

To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

• Classroom Scheduling
• Curriculum/Student Information System Academic Structure
• Degree Audit/Graduation
• Records and Enrollment
• Student Data/Reporting
• Training, Provisioning and Documentation
• FERPA /Regulatory Compliance Oversight

The University of North Carolina at Chapel Hill seeks a Records and Enrollment Services Specialist within the Office of the University Registrar ( OUR ) to provide functional leadership for the University’s grading processes and to support the integrity, accuracy, and compliance of the academic record. This position plays a critical role in administering grading and records operations, supporting enrollment services, and ensuring compliance with University, UNC System, state, federal, and accreditation requirements.

The work directly supports student success, degree progress, institutional reporting, and the University’s academic mission.

As the University’s central office for student academic records, the Office of the University Registrar oversees registration, grading, transcript services, classroom scheduling, academic eligibility, degree conferral, curriculum management, academic calendar administration, and compliance with FERPA , NCAA , Veterans Affairs, UNC System, and federal reporting. The Records and Enrollment Services Specialist serves as a functional expert for grading and academic records, providing guidance and support to faculty, academic departments, students, and administrative offices across the University.

The position leads the administration of grading processes for undergraduate, graduate, and professional students. Responsibilities include managing grading operations throughout each academic term; monitoring grade submission; resolving grading issues and discrepancies; processing grade changes; preparing communications and compliance reports; enforcing University policies; and updating Registrar leadership. In collaboration with the Assistant Registrar for Records and Enrollment Services, faculty, and departmental staff, the Specialist evaluates business processes, recommends operational improvements, and ensures the accuracy and integrity of the academic record.

The Specialist researches, analyzes, and processes complex student record updates and corrections, including enrollment transactions,…