Operations, Projects Education Consultant

Agency Adult Correction Division Human Resources Job Classification Title Agency HR Consultant III (NS) Position Number  Grade NC18

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

The Operations, Projects, & Education Consultant supports the Department of Adult Correction by leading section‑wide projects, analyzing cross‑program data, developing instructional materials, and improving operational workflows within Benefits, Time, Insurance, and Leave. The role operates with a high level of independence and serves as a consultant to supervisors and managers, providing expertise in performance planning, position design, system implementations, and employee engagement across both central office and field operations.

• Lead project planning and operational rollouts for system implementations, workflow modernizations, and section‑wide change initiatives.
• Develop project charters, timelines, task assignments, and reporting tools to monitor execution and resolve implementation barriers.
• Build, maintain, and analyze recurring and ad‑hoc data reports using HRIS and time‑tracking systems to assess trends and program effectiveness.
• Create dashboards, visual summaries, and executive‑level reports to support data‑driven decision‑making.
• Coordinate and facilitate monthly statewide Connect and Learn sessions for supervisors, facility HR liaisons, and staff.
• Partner with agency training personnel to design instructional curricula, digital user tools, job aids, and SOPs.
• Lead workplace culture improvement efforts through streamlined communication, benefits navigation support, and user‑focused process enhancements.
• Consult with supervisors to develop clear position descriptions and measurable SMART performance expectations, while supervising daily work of an HR Technician I.

Salary Grade Range: 63,

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

This is an internal posting open only for current North Carolina State Government employees, and eligible State Government Reduction In Force (RIF) candidates from North Carolina State Government, or current temporary employee s.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated experience leading enterprise HR projects, system implementations, or modernization initiatives within large or geographically dispersed organizations.
• Documented experience administering employee benefits, leave programs (e.g., FMLA, shared leave, military), or time-reporting workflows using established policies or regulatory frameworks.
• Proven experience using HRIS reporting tools, spreadsheet applications, or similar software to analyze workforce metrics, aggregate datasets, or develop dashboards for leadership review.
• Demonstrated experience developing instructional…