UTS - Temporary Front Desk Concierge at UNC Chapel Hill

UTS
- Temporary Front Desk Concierge at UNC Chapel Hill Please see Special Instructions for more details.

Position Title UTS
- Temporary Front Desk Concierge at UNC Chapel Hill

Position Number

Vacancy

Vacancy  S027981

Full-time/Part-time

Full-time/Part-time Part-Time Temporary

Work Schedule

Tuesdays – 7 AM-5 PM, Wednesdays – 8 AM-4 PM, Occasional Saturday mornings

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

Primary Purpose of Organizational Unit

UNC
-Chapel Hill collaborates with nearby NC State University to extend both universities’ temporary staffing power by operating as a shared service for both institutions. Under this partnership,
University Temporary Services ( UTS ) provides exclusive temporary staffing services to UNC
-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses.

Working at the one of these prestigious universities provides employees with the opportunity to gain valuable on-campus experience and references while acquiring and refining skills needed for a successful career. Positions vary in length from several days to several months and we offer part-time and full-time schedules.

Position Summary

Serve as the primary point of contact for members and guests, delivering exceptional service through warm welcomes, personalized interactions, and proactive relationship-building. Assist with dining reservations and seating, promote club amenities, services, and events, and coordinate member communications and engagement initiatives. Manage member requests from start to finish and create memorable experiences that enhance member satisfaction and loyalty. Maintain a professional, welcoming club environment, uphold company standards and policies, respond effectively to member concerns using service recovery procedures, and remain adaptable to meet the evolving needs of members, guests, and club operations.

Minimum Education and Experience Requirements

Some college preferred

• Minimum of 1 year of experience in the hospitality business or a similar role.
• Service-oriented mindset and be capable of making every guest feel valued.
• A ‘people person’ with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience.
• Strong communication skills: verbal, written, phone, text, and social media communications.
• Work well under pressure, coordinating multiple tasks at any given time.
• Strong organizational skills and attention to detail.
• Exceptional listing skills.
• Competent working with Microsoft Office suite, including Word, Outlook, and Excel.
• Adaptable to new technology.
• Have a positive attitude and be willing to work as part of a team.
• A multi-tasker, prioritizing time effectively.

Management Preferences

N/A

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Special Instructions

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at  or send an email to employment

Please note:

The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at  or workatncstate . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Required Documents
Optional Documents

Required fields are indicated with an asterisk (*).