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Operations Associate
Job in
Chapel Hill, Orange County, North Carolina, 27517, USA
Listed on 2026-09-30
Listing for:
Piper Companies
Part Time
position Listed on 2026-09-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Piper Companies is currently looking for an Operations Associate for an award winning company in the Raleigh-Durham, NC area. The Customer Service Representative is required to work on site 3 days a week from 9-6. This Customer Service Representative will communicate with customers through phone, email, chat, and text.
Responsibilities for the Operations Associate include:- Manage client communications through phone, email, chat, and text with professionalism.
- Respond promptly to client needs, resolving issues fully and escalating only when necessary; follow up through completion.
- Process service requests such as withdrawals, surrenders, and ownership/beneficiary changes.
- Explain contract benefits and provide product and transaction information.
- Bachelor’s Degree REQUIRED
- Onsite Hybrid 3 Days a week - Tuesday, Wednesday, Thursday
- Must have intermediate computer skills
- Ability to thrive in a team environment and communicate effectively
- $20-$23 per hour
- Comprehensive Benefits:
Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays - This job opens for applications on 9/25/26. Applications for this job will be accepted for at least 30 days from the posting date.
#LI-BM4
#HYBRID
Position Requirements
10+ Years
work experience
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