On-Site Customer Experience Navigator
Listed on 2026-09-30
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual -
Language/Bilingual
Bilingual
Mecklenburg County's Department of Community Resources is hiring a Customer Experience Specialist to support the CRC lobby, guiding walk-in customers, and coordinating with subject matter experts. This on-site role requires strong communication and a customer-focused approach to deliver accurate, personalized solutions.
Responsibilities include check-in assistance, de-escalation when needed, and collaboration with staff to maintain an efficient workflow. Bilingual (Spanish/English) is preferred.
The On-Site Customer Experience Navigator role at Mecklenburg County is now open for applications in NC, United States.
We are currently recruiting a On-Site Customer Experience Navigator for our team in NC, United States.
This is a great role to take on the On-Site Customer Experience Navigator role at Mecklenburg County.
As a On-Site Customer Experience Navigator, you will play an important part at Mecklenburg County in NC, United States.
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