UNC Kenan-Flagler Business School: Associate Program Director

The Opportunity

THE OPPORTUNITY:

The Associate Program Director (APD) works at the intersection of business and academia, serving as a representative of UNC Executive Development and managing specific client relationships. The APD is responsible for the design, development, delivery, and assessment of a portfolio of customized professional learning experiences. Working as a member of a cross-functional team, the APD grows and manages UNC Executive Development’s engagement in their assigned sectors, in related industry relationships, and across their portfolio of client organizations and/or programs.

The Associate Program Director partners with the Program Director and Program Delivery team to implement custom learning experiences across a portfolio of programs. The APD will co-design impactful learning experiences with select clients that focus on the client’s needs and desired outcomes. Responsibilities within the scope of the role consist of client relationship management, client needs assessment, program and learning‑experience design, faculty selection and collaboration, program impact evaluation, and continuous improvement, among other related activities.

Client Engagement & Preparation

• Draft client meeting and visit preparation documents and portions of client proposals
• Coordinate client needs analysis and design meetings, collect data, and draft summary reports
• Partner with Program Directors to prepare faculty for client vetting and design meetings
• Partner with Program Directors to prepare participants’ managers and client’s executives for programs
• Create industry and client business summary documents for Executive Development and faculty teams

Program & Curriculum Design

• Identify desired business outcomes, learning objectives, and development themes and connections across content to drive learning and behavior change to inform solution design
• Prepare materials for needs analysis, high level design, detail design and program walkthrough meetings
• Work with faculty to evolve their content and teaching materials

Program Delivery & Facilitation

• Collaborate with Program Delivery team to plan, orchestrate, and execute program delivery, including flow and connections across content, key elements in the participant experience, and related program logistics
• Open sessions by providing an overview of program content and introducing faculty
• Observe faculty members and write session summary descriptions
• Facilitate large group discussions to help program participants process their learning and reflect on application

Evaluation & Reporting

• Evaluate and synthesize program feedback and evaluation data to identify insights and trends, revise curriculum with faculty and clients as needed, and maintain reporting requirements with clients

Strategic Planning & Financial Management

• Partner with Program Directors to prepare annual strategic value reviews for clients
• Partner with Program Director, Program Delivery Team and Finance, to nurture a subset of portfolio P&L to develop multi‑year strategic plans and budgets, manage financial performance, and identify opportunities of optimization and revenue growth

The successful candidate will have experience and expertise in learning and development, talent development, professional services, consulting, leadership development, and professional learning, in relation to organizational challenges, opportunities, and contexts. Candidates should demonstrate excellent oral, written, and presentation skills, as well as strong interpersonal skills to effectively work with all levels of executives, business school faculty, senior HR and business professionals, and a wide range of colleagues and stakeholders across the university.

Candidates should also demonstrate a strong capability to prioritizing competing demands, thinking proactively, and adapting to changing priorities within a customized environment.

A degree in business, education, or a related field, and a minimum of five years of experience working in professional development, leadership development, talent management, or related disciplines is strongly preferred. The ability to…