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Student Services Specialist - Journey

Job in Chapel Hill, Orange County, North Carolina, 27517, USA
Listing for: The University of North Carolina at Chapel Hill
Full Time, Part Time, Apprenticeship/Internship position
Listed on 2026-08-24
Job specializations:
  • Education / Teaching
    Education Administration
  • Administrative/Clerical
    Education Administration
Salary/Wage Range or Industry Benchmark: 45000 - 51000 USD Yearly USD 45000.00 51000.00 YEAR
Job Description & How to Apply Below

Posting Information

Department University Registrar-542000

Career Area Student Services

Is this an internal only recruitment? No

Posting Open Date 08/19/2026

Final date to receive applications 08/25/2026

Position Type Permanent Staff (SHRA)

Position Title Student Services Specialist - Journey

Salary Grade Equivalent NC07 / GN07

Working Title Records and Enrollment Services Specialist

Position Number

Vacancy P021306

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

Hours per week 40

Work Schedule Monday – Friday; 8:00 am – 5:00 pm

This position has flexibility for a hybrid schedule.

Work Location CHAPEL HILL, NC

Position Location North Carolina, US

Hiring Range $45,000 - $51,000

Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants This position is not eligible for H-1B sponsorship.

Position Summary Information Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC
-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit
  • OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records;
    2) conducts the registration of all students in the University;
    3) prepares and publishes the class and examination schedules; and
    4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements.
  • Classroom Scheduling
  • Curriculum/Student Information System Academic Structure
  • Degree Audit/Graduation
  • Records and Enrollment
  • Student Data/Reporting
  • Training, Provisioning and Documentation
  • FERPA /Regulatory Compliance Oversight
Position Summary

The University of North Carolina at Chapel Hill seeks a Records and Enrollment Services Specialist within the Office of the University Registrar ( OUR ) to provide functional leadership for the University’s grading processes and to support the integrity, accuracy, and compliance of the academic record. This position plays a critical role in administering grading and records operations, supporting enrollment services, and ensuring compliance with University, UNC System, state, federal, and accreditation requirements.

The work directly supports student success, degree progress, institutional reporting, and the University’s academic mission.

As the University’s central office for student academic records, the Office of the University Registrar oversees registration, grading, transcript services, classroom scheduling, academic eligibility, degree conferral, curriculum management, academic calendar administration, and compliance with FERPA , NCAA , Veterans Affairs, UNC System, and federal reporting. The Records and Enrollment Services Specialist serves as a functional expert for grading and academic records, providing guidance and support to faculty, academic departments, students, and administrative offices across the University.

The position leads the administration of grading processes for undergraduate, graduate, and professional students. Responsibilities include managing grading operations…

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