Traffic Signal Specialist

Traffic Management Center Operator

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described here. Employees may be required to perform other duties as assigned that are not specifically spelled out in this job description, but which may be reasonably considered to require similar knowledge, skills, and abilities.

Summary of Position:

The position performs fundamental engineering duties in applying traffic engineering regulations, principles, and standards which includes operating the computerized traffic signal system to analyze traffic patterns, troubleshoot signal malfunctions, and implement signal timing adjustments. The position will report to the Traffic Management Center (TMC) during peak hours (Monday-Friday, 9AM-6PM) and during adverse weather events and special events. The position reports to the Assistant Transportation Engineer.

Candidates should include a resume and a cover letter that describes why they are interested in this position and their experience working with traffic signal systems.

What you can expect to be doing (Essential Functions):

• Manages the Traffic Management Center (TMC) which includes overseeing CCTV camera feeds on the TV monitors and the operation of traffic signals using Centracs software to ensure proper traffic flow throughout the Town.
• Manages the servers that provide remote access to Variable Message Sign (VMS) boards, cameras, and the traffic signal system.
• Designs and implements messages to be displayed on Von VMS boards throughout the Town.
• Analyze traffic signal reports, detection failures, and ensure the data within the controller matches data in the Centracs database.
• In the field, manually input timing plans in the signal controller/cabinet as needed and maintain accurate signal plans in the signal cabinet.
• Review and analyze traffic patterns in the office and field in order to document raw data results and prepare or fine tune signal timing plans as necessary; make redline revisions to traffic signal plans as needed.
• Coordinates, reviews, and implements traffic signal timing plan revisions from NCDOT, consultants, and or as directed by the supervisor or the Transportation Division Manager.
• Coordinate with the signal supervisor or other signal technicians to diagnose the extent of necessary repairs of the traffic signal system, cameras, or VMS boards for referral to external contractors or in-house signal technicians.
• Notify supervisor and signal supervisor about signal-related emergencies and adjustments of timing or manual signal commands.
• Implements signal timing plans for special events, generates traffic signal report data to supervisor for quarterly maintenance invoice to NCDOT.
• Creates or attends meetings with vital stakeholders about special events or other collaborative information; share camera views via Microsoft Teams on request.
• As needed, be present in the TMC during special events (UNC football games, 4th of July, etc.) and adverse weather events (hurricane, snowstorm).
• May be asked to retrieve traffic signal timing and other signal related data for legal timing requests.
• Completes all other duties as assigned.

This position has no responsibility for the direction or supervision of others.

The work is typically performed while standing or stooping. The employee uses equipment requiring a high degree of dexterity and strength.

The work is typically performed in the office and some field environments, including high traffic volumes.

What do you need to know to do this job effectively?

Knowledge of:

• Manual of Uniform Traffic Control Devices (MUTCD), Town policies and ordinances, NCDOT standards pertaining to traffic signals and signage. Principles and practices of Civil, Transportation, Electrical or Electronic Engineering as applied to traffic control, signal timing, and signal design.
• Various computer software such as AutoCAD, ARCGIS, Microsoft Office, including Outlook, Excel, Word, PowerPoint, or similar tools.
• Signal system operating software such as Centras or similar…