Mover & Downsizing Specialist; Hybrid

About The Downsize rs

The Downsize rs is the leading senior relocation and estate liquidation company in the Triangle, providing a full-service, all-in-one solution: downsizing support, move management, estate liquidation, online estate auctions, and professional moving services. Our work is high-touch, detail-oriented, and often conducted under tight timelines, in private homes, apartments, and senior living communities throughout the Triangle region (Raleigh, Durham, Chapel Hill, Cary, Apex, Wake Forest, Morrisville, Holly Springs, Hillsborough, Fuquay-Varina, and surrounding areas).

The Downsize rs is the leading senior relocation and estate liquidation company in the Triangle, providing a full-service, all-in-one solution: downsizing support, move management, estate liquidation, online estate auctions, and professional moving services. Our work is high-touch, detail-oriented, and often conducted under tight timelines, in private homes, apartments, and senior living communities throughout the Triangle region (Raleigh, Durham, Chapel Hill, Cary, Apex, Wake Forest, Morrisville, Holly Springs, Hillsborough, Fuquay-Varina, and surrounding areas).

This is a hybrid role for candidates who can move seamlessly between hands-on client-facing downsizing support and the physical demands of professional moving. You'll help clients sort, pack, and make decisions about their belongings — and then load, transport, and place those belongings with care. Most projects are shuttle-style, emphasizing organization and respect over speed.

Work with a company that values skill, experience, and professionalism over rushed, high-volume moving. Our projects are purpose-driven. Your work directly supports seniors and families during major life transitions. We offer a calmer, more respectful work environment and a team-oriented culture where experienced team members are trusted, respected, and appreciated.

The Downsizing Specialist/Mover supports the full lifecycle of a client project — from compassionate sorting and packing support through safe, professional loading, transport, and placement of belongings. This role exists to give clients a consistent, high-quality experience across both the emotional decision-making phase of a move and the physical execution phase, reducing handoffs and ensuring continuity of care.

Working closely with the Downsizing Manager, Project Manager, and Team Lead, this role follows customized Move Plans, safety standards, and company procedures while representing The Downsize rs' values in every client interaction.

• Project Preparation & Execution
• Partner with the Downsizing Manager, Project Manager, and Team Lead to implement customized Move Plans and timelines
• Review job details, client and shift notes, and feed instructions before arriving on site
• Utilize project management tools to support timely, organized completion of work
• Maintain ongoing communication in the project feed throughout the engagement
• Communicate schedule change recommendations to the Project Manager via email (not the project feed)
• Client Service & Decision Support
• Provide the highest level of client service at all times
• Assist clients in determining which items to keep, donate, gift, sell, or discard
• Communicate clearly, compassionately, and professionally with clients and family members
• Support clients through emotionally sensitive decisions with patience and care
• Confirm with the Team Lead or Project Manager on items that convey, and items designated for auction, consignment, donation, or junk hauling prior to pickups
• Packing, Loading, Transport & Settling Support
• Professiona…