Downsizing Specialist

Company Description

Our exciting and growing business is looking for exceptional Downsizing Specialists to work with our clients throughout the Triangle area. Downsizing Specialists assist in creating a compassionate, efficient, and positive experience for each of our customers.

Our exciting and growing business is looking for exceptional Downsizing Specialists to work with our clients throughout the Triangle area. Downsizing Specialists assist in creating a compassionate, efficient, and positive experience for each of our customers.

The Downsize rs is the leading full-service move management team in the Triangle, specializing in serving the senior community and individuals in transition.

We proudly serve the entire Triangle region (including Raleigh, Durham, Chapel Hill, Durham, Cary, Apex, Wake Forest, Morrisville, Holly Springs, Hillsborough, Fuquay-Varina, and surrounding areas). The Downsize rs work in private homes, apartment complexes and senior communities.

Many of our projects are physically demanding and occur under tight deadlines. Some projects take place under emotional and challenging situations. Candidates need to be adaptable and compassionate.

The Downsizing Specialist will support the Project Manager and Team Lead, as well as work with a team of other Specialists through completion of the project. This will include all facets of move management services (including sorting, packing, unpacking, donations and consignment assistance, overseeing junk haulers, and organizing personal items as well as loading and unloading of company vans).

We value our team and encourage opportunities for advancement as we continue to grow. If you're looking for a fulfilling, unique, and fast-paced job, The Downsize rs could be for you. If you are seeking daily work that is highly active, want to make a difference in the lives of our senior population, and want to “see” your work come full circle through project completion, The Downsize rs could be for you.

Join a company where compassion and customer service are a priority and each project is unique!

Through our proprietary system,
PLAN - SORT - PACK - SETTLE
, our team works with a variety of client projects and situations to help the emotional and physical challenges of sorting through memories, downsizing, moving, liquidating belongings, and working with family members throughout the entire process.

The Downsizing Specialist supports the accurate and compassionate execution of client downsizing and relocation projects. This role exists to provide hands-on service that helps clients navigate complex and often emotional transitions with care, professionalism, and attention to detail.

Working closely with the Downsizing Manager and Team Lead, the Downsizing Specialist follows customized Move Plans and timelines, supports on-site execution, and represents The Downsize rs’ values in every client interaction.

• Project Preparation & Execution
• Partner with the Downsizing Manager and Team Lead to implement customized Move Plans and timelines
• Prepare for projects by reviewing job details, client and shift notes, and feed instructions before arriving on site to projects
• Utilize project management tools to support timely and organized completion of work
• Maintain ongoing communication in the project feed throughout the engagement
• Recommendations on schedule changes should be communicated to the Project Manager through email (not the project feeds)
• Client Service & Decision Support
• Provide the highest level of client service at all times
• Assist clients in determining which items to keep, donate, gift, sell, or discard
• Communicate clearly, compassionately, and professionally with clients and…