Revenue Cycle Analyst II

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) Senior Care facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

• Job Title: Revenue Cycle Analyst II
• Department: Revenue Cycle Department
• Reports to: Lead Revenue Cycle Analyst
• Work Location: 88 Vilcom Center Dr., Suite 110, Chapel Hill, NC 27514
• Schedule: Monday through Friday, 8:00am - 5:00pm
• Travel: None

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

The Revenue Cycle Analyst II is responsible for performing a variety of duties related to the efficient and service-oriented revenue operations at our healthcare organization. The Front-End is responsible for managing the initial billing statuses of claims to ensure accuracy and timeliness in the claim submission process. This role includes reviewing and flagging providers for missing charges, approving and/or refiling claims, and addressing file rejects.

The Back End requires the Analyst to create/analyze queries to identify and interpret revenue trends, resolve financial discrepancies, and report to Department Leadership discoverable errors and findings in a timely manner.

• Education: High school diploma or equivalency required
• Experience: One to three years of experience as an Analyst (revenue cycle, data, financial, billing, etc.) for a healthcare organization preferred. Must possess customer service key competencies. Excellent communication, interpersonal, analytical and problem‑solving skills. Strong attention to detail and accuracy. Ability to work independently and collaboratively. Great interpersonal skills – communicates well orally and in writing. Maintains professionalism in stressful moments.
• Preferred: Associate degree in college. Prior work experience in processing. Prior experience in healthcare billing. Bilingual skills (English and Spanish).

Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment.

$17.66 - $23.74

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.