Assistant Director of Data & Assessment

Position Summary

Under the direction of Associate Director of Marketing & Analytics, the Assistant Director of Data & Assessment plays a pivotal role in the UNC Career Center by leading data-informed decision-making, continuous improvement efforts, and measuring outcomes. This position is responsible for designing and implementing assessment strategies, managing data collection and analysis, developing clear data visualization tools, and providing actionable insights to enhance the effectiveness of the UNC Career Center’s programs, services, and initiatives.

The Assistant Director will collaborate with all UNC Career Center staff, partner with distributed career teams across UNC, employers, faculty, staff, and other stakeholders to ensure UNC Career Center activities align with institutional goals and respond effectively to the needs of students, employers, and alumni.

The Assistant Director will oversee the UNC Career Center assessment efforts, survey construction, and reporting efforts. This role will also lead the University’s First Destination Survey (FDS) efforts which includes collaborating with campus stakeholders (e.g., Registrar, Office of Institutional Research, etc.), partnering with career colleagues across campus, ensuring the comprehensive collection of career outcomes, developing data visualizations of student & employer data, upholding data security and data governance procedures, and assisting with storytelling efforts.

• Lead data-informed decision-making and continuous improvement efforts for the UNC Career Center.
• Design and implement assessment strategies, including survey construction and reporting.
• Manage data collection, analysis, and develop clear data visualization tools.
• Provide actionable insights to enhance effectiveness of programs, services, and initiatives.
• Collaborate with Career Center staff and distributed career teams across UNC, employers, faculty, staff, and other stakeholders.
• Lead the University’s First Destination Survey (FDS) efforts, collaborating with campus stakeholders.
• Ensure comprehensive collection of career outcomes, data visualization of student & employer data, data security, and data governance procedures.
• Assist with storytelling efforts related to assessment outcomes.

Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

• Analytical mind and problem solver with ability to think strategically.
• Strong project management skills and attention to detail.
• Knowledge of and experience with program assessment.
• Demonstrated commitment to the highest ethical standards of professional practice and integrity.
• Demonstrated ability to use discretion and professional judgement.
• Ability to establish rapport and relate well to students, faculty, employers, alumni, donors, and staff.
• Ability to collaborate and foster a spirit of engagement.
• Exceptional communication, negotiation, and interpersonal skills in a collaborative, multi-disciplinary environment.
• Willingness to learn and use new and emerging technologies including social media and online resources.
• Knowledge of program evaluation and assessment techniques.
• Experience with survey design and data analysis.
• Proficiency in data collection, data analytics, and data visualization tools (e.g., Qualtrics, Excel, Tableau, Power BI etc.)
• Ability to successfully manage multiple projects and priorities simultaneously.
• Ability to effectively create and deliver presentations and workshops to large audiences.

• Master’s degree in data research, data analytics, data science, data research, business administration, higher education, or other related fields.
• Minimum three (3) years of experience in data analysis, assessment, or related roles, preferably within higher education or a career services environment.
• Advanced experience with data visualization tools (e.g., Tableau, Power BI), statistical software (e.g., SPSS, R), and database…