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Tier 1 Tech Support Analyst – IT Helpdesk
Job in
Chapel Hill, Orange County, North Carolina, 27517, USA
Listed on 2026-07-24
Listing for:
University of North Carolina at Chapel Hill
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
University of North Carolina at Chapel Hill seeks a Technology Support Analyst to provide intermediate Tier 1 IT support for faculty, staff, and students. You will troubleshoot Lenovo/Mac hardware, Windows/macOS, M365, VPN, MFA, email clients, browsers, networking, and campus IT services.
Apply via multiple channels and work with Service Desk colleagues to resolve issues and document solutions. Strong communication across platforms is essential to success.
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