Senior Applications Manager

Agency

Dept of Health and Human Services

SEC OFFICE - INFO TECH - NC FAST

Applications Systems Manager II (NS)

DT12

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Application Systems Manager II will offer IT leadership to professional and technical staff across multiple teams, overseeing the planning, development, maintenance, and modification of software applications used by all 100 North Carolina counties.

This role would be required to provide leadership for a large program such as Child welfare or manage multiple program engineering teams.

This position also involves interactions with business partners, IT directors, other IT managers, and representatives from state agencies and the federal government. Working with teams, the role oversees all activities of the Software Development Life Cycle (SDLC), from requirements documentation through to solution delivery, including planning, design, development, and testing.
Additionally, in coordination with the Service Management and Project Management Sections, this position handles the development, negotiation, mediation, conflict resolution, and performance management of vendor contracts.

• Will be directly responsible to supervise people; manage conflicts, be advocate of working together mindset, develop and implement procedures strategically and tactically; manage details meticulously; manage time; get results; and think practically.
• Provides technical leadership in application design, development, and support for a diverse set of Web-based and/or low code applications.
• Provides guidance and expertise in estimating projects/Efforts, analyzing requirements in addition to applying software development life-cycle methods.
• Collaborate with business owners from the multiple divisions (DHB, DSS, and DAAS) and product owners to deliver solutions to business needs with effective outcomes.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Proven practical experience in managing software applications teams, which include product management and strategy development of large-scale IT applications.
• 4 or more years in a supervisory management role; developing and implementing software applications; coordinate and oversee all technical evaluations, technical effort timelines and estimates.
• Experience with managing AWS Cloud based web applications
• Hand-on experience in web application development using programming languages like Java, Python or C# etc.
• Prior experience in managing low code platform (Like Salesforce, Power Apps) based applications.

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission…