Music Therapist Clinical Manager

Overview

The Clinical Manager will ensure the quality of services provided to students/clients, coordinate day-to-day operations of the clinical staff, and recommend and implement changes that improve the delivery of services.

• Supervises Clinical Supervisors and indirectly supervises clinical staff; evaluates employee performance, and makes recommendations for employment actions.
• Supervises Clinical Trainers and provides direction on ongoing training needs for new and current staff
• Supervises Music Therapy Internship Program and related staff
• Directs the daily operations of the clinical team with guidance from the Director of Clinical Services

• Responsible for quality assurance according to the VOICSS® model across the clinical staff’s service delivery, including clinical care and documentation
• Recommends changes to improve service delivery and implements changes and new program adaptations and modifications
• Responsible for program infrastructure; work closely with Human Resources to ensure adequate staffing
• Regularly observes clinical staff to ensure compliance with organization’s standard for service delivery and clinical outcomes; provides feedback as necessary
• Identifies ideal classrooms or groups for outreach observations
• Responsible for reporting and documenting responses to Level II and III incidents in the Incident Response Improvement System (IRIS)
• Ensures effective communication across clinical team; regularly works with Director of Clinical Services and Programming team to ensure consistency
• Adheres to Voices Together’s policies and procedures as well as AMTA Code of Ethics; holds clinical team accountable
• Responsible for Standard Operating Procedures (SOPs) for Clinical staff
• Meets regularly with key personnel in Finance, Programming, Development & HR departments to ensure interdisciplinary approach to growth and development.
• Meet regularly with Director of Clinical Services to report out, identify needs, and support growth of clinical team
• Participates in training and onboarding of newly hired Music Therapists
• Oversees Internship Program and program standards for Music Therapists
• Oversees Clinical Training team and oversees training of newly hired Music Therapists; participates in ongoing training for clinical team
• In conjunction with Director of Clinical Services, oversees VMT Certification Process and reviews fidelity scoring methods with clinical leadership team
• Provides field instruction for the clinical team as opportunities permit
• Will lead multiple Music Therapy sessions each week in the clinic setting
• Other duties as assigned

• Must be a Board Certified Music Therapist (MT-BC)
• At least four years (4+) academic or professional experience in music therapy
• VMT Certified or able to eligible for certification within first year in this role
• Prior experience managing or supervising clinical staff
• Prior experience developing, implementing and establishing programming for agencies, hospitals or institution

• Experience working in a social service environment and familiarity with not-for-profit best practices
• Experience in a fast-paced, growing company and/or demonstrated effectiveness in a medium-sized organization where the role includes both strategic and hands-on responsibilities
• Ability to lead, work independently, and work in a team environment

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to fifteen (15) pounds at times