Nursing Coordinator - UNC Children's Allergy

RN Nursing Coordinator

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UNC Children's Allergy is hiring an RN Nursing Coordinator to manage clinical operations five days a week. Based at 2801 Blue Ridge Road in Raleigh—directly across from UNC REX Hospital—this role also supports our Chapel Hill clinic at 6013 Farrington Road.

You will handle the logistical core of the practice, including referrals, scheduling, and prior authorizations. Beyond administrative duties, the role requires clinical oversight of immunotherapy and biologic medications.

We are seeking an RN who can efficiently manage specialized tasks and maintain workflows across both locations. This position is ideal for self-directed individuals seeking to grow with specialized skills and knowledge.

The Division of Pediatric Allergy & Immunology is seeking an experienced and highly organized Registered Nurse to serve as a Nurse Coordinator. This role functions as the operational and clinical backbone of a growing, high-acuity allergy/immunology program, supporting complex procedures, ensuring patient safety, optimizing clinic flow, and enhancing the overall patient and family experience.

Serving as a consistent point of contact for patients, families, providers, and interdisciplinary partners, the Nurse Coordinator provides comprehensive care coordination across food challenges, oral and sublingual immunotherapy (OIT/SLIT), rush immunotherapy, venom and aeroallergen programs, and drug allergy initiatives. The Coordinator plays a critical role in triaging patient calls, reviewing pre-procedure education materials, coordinating scheduling across multiple clinic sites, and managing prior authorizations and financial workflows related to specialty allergy services.

In close collaboration with physicians, advanced practice providers, pharmacists, and clinic leadership, the Nurse Coordinator oversees allergy serum ordering, mixing, tracking, transport, and financial reporting, while also managing test food inventory and logistics for food and FPIES challenges. The role requires strong organizational and communication skills to coordinate high-volume, high-yield visits, maintain waitlists, fill scheduling gaps, and optimize templates to maximize both patient access and clinic throughput.

Beyond daily clinical operations, the Nurse Coordinator contributes strategically to program growth and quality improvement. Responsibilities include maintaining program registries (e.g., food challenge outcomes, immunotherapy adherence, OIT results), generating monthly volume and revenue reports, and leading or supporting initiatives to reduce procedure backlogs, improve access to care, and increase immunotherapy uptake. The Coordinator also supports clinical research and trials within the division as appropriate.

A key focus of the role includes drug allergy evaluation and penicillin allergy de-labeling initiatives. The Nurse Coordinator tracks outcomes, identifies patients eligible for direct oral challenge pathways, collaborates with pharmacy and antimicrobial stewardship teams, and helps expand drug challenge capacity through optimized scheduling and workflow improvements.

The ideal candidate will be a licensed Registered Nurse with significant clinical experience, strong attention to detail, emotional intelligence, and the ability to manage complex programs independently while working collaboratively within an interdisciplinary team. This role is well-suited for a nurse who enjoys both direct patient interaction and behind-the-scenes program development, and who is motivated to improve access, quality, and outcomes in pediatric allergy care.

This position qualifies for a $10,000 incentive.

Responsibilities include assessing patient status of a specialized population, collaborating with health care teams to provide information and resources to facilitate patient care, collecting data related to specialized patient population and analyzing for trends, coordinating patient care for post-hospitalization care and discharge planning, and promoting own professional development through attending in services and presentations.