Associate Sales Force Effectiveness Director

Responsibilities:

• Lead and manage incentive compensation plan implementation/design; track field performance to goals; communicate across sales leaders.
• Partner with sales leadership on business plans and objectives/content.
• Collaborate with Regional Business Directors (RBDs) to identify business questions (market trends, sales performance, call planning, metrics/KPIs) and deliver actionable sales-force insights.
• Lead territory workload optimization, targeting, sizing, and alignment; coordinate stakeholders to drive business results.
• Partner with Business Insights and Forecasting leadership to ensure business/operational consistency; represent sales force interests in key meetings and identify follow-up actions.
• Build relationships across Sales, Marketing, Strategic Operations, Business Intelligence/Analytics, and Data Operations; collaborate for effectiveness.
• Lead development of commercial sales strategies (SFE needs, customer segmentation/alignment, call-plan achievement, reach & frequency, business insights).
• Implement new technology (e.g., AI) to improve sales force effectiveness.
• Manage external vendor on sales force effectiveness (SFE) initiatives/projects.
• Perform other duties as assigned.

• Bachelor's + 12+ years industry experience (or Master's + 10+ years) with management consulting and/or pharma analytics, sales operations and/or marketing.
• Working knowledge of relational data; ability to translate technical needs between stakeholders/developers.
• Strong analytical/strategic skills; ability to learn new disease states; analyze/interpret data for targeted presentations.
• Ability to generate complex reports independently; partner with internal stakeholders.
• Adaptability; proficiency:
  Microsoft Office Suite, Power BI.
• Excellent communication/presentation skills (incl. senior executives).
• Working knowledge of
• Emotional intelligence, diplomacy, confidentiality, maturity; resolve conflict diplomatically.
• Self-starter; experience with matrix-based teams and project management.
• Strong relationship building with cross-functional partners.

• 5+ years deep experience in rare/orphan disease.
• 3+ years people management experience.

• medical/dental/vision/prescription coverage, wellness resources, 401k/ESPP, paid time off and paid parental leave, disability benefits, and more.

Durham, NC; hybrid (at least 3 days/week in office; may increase based on business needs).