Transit Operator- Route

Transit Operator

Fixed Route - $21.44/HR

The Town of Chapel Hill is an Equal Employment Opportunity Employer

We will train you!

$2,500 TOTAL SIGN ON BONUS (restrictions apply)

($1,000 paid at 6 months / $1,500 paid at 1 year)

* must meet safety and attendance goals at each 6-month interval*

Chapel Hill Transit has an exciting opportunity for energetic, committed and mission-driven individuals. We will train you with the skills you need to safely operate transit vehicles that transport over 7 million passengers each year. Our Transit Operators consistently receive praise for their helpful and courteous service to our community! Our service is free to its riders. Responsible for transporting customers safely to and from destinations within the towns of Chapel Hill and Carrboro.

Duties include assisting passengers on and off the vehicle, securely fastening mobility aids, and conducting routine vehicle inspections to ensure operational safety. This role requires a strong commitment to customer safety and care, as well as adherence to transportation schedules and procedures.

Safely operate transit vehicles to pick up and transport customers while adhering to transit vehicle route schedule and maintaining a pleasant and courteous manner

Completes thorough familiarization with transit system operations and safety features, including the geography and roadways of assigned routes and the broader service area, applicable traffic laws and regulations, and designated transfer points

Provides information on bus services to customers

Receives and transmits two-way radio messages involving accidents, incidents, emergencies, criminal activities, or other authorized business utilizing judgment and discretion to ensure customer and individual safety

Operates vehicles during variable shifts, including early mornings, evenings, nights, weekends, and holidays. Must be available to work outside standard business hours.

Performs vehicle operations at varying hours of day and night. Will work outside regular business hours as required by service demands

Writes reports and completes forms as required, may prepare detailed written reports concerning accidents incidents, breakdowns and mechanical defects, as required

Performs other duties as required

Physical Demands:
The work is typically performed in a vehicle and outdoors. The employee uses equipment requiring a high degree of dexterity and assist customers regularly with mobility impairment including but not limited to pushing wheelchairs, lifting some light or heavy weight objects.

Work Environment:
The work is typically performed in a vehicle and outdoors.

Knowledge of Federal, state, and town traffic and safety rules and regulations.

The geography and road systems of the town and Transit coverage area. Customer service principles and techniques.

Ability to Communicate effectively orally and in writing. Prepare and maintain accurate record. Perform basic arithmetic calculations. Accurately record numerical data, names, and addresses as required. Model behaviors that are consistent with our value of RESPECT.

Education High school diploma or equivalency that provides the required knowledge, skills and abilities to perform the duties.

Experience Minimum of one year of driving experience

Certification Possession of or the ability to obtain a Class B CDL or permit with Passenger Endorsement issued by the State of North Carolina prior to the beginning of training.

This position is driving essential and subject to the Town's Safe Driving and Accident Policy.

This classification has been designated as Safety Sensitive and is subject to random drug and alcohol testing.

Weekends, holidays, and/or night work is required.

Work assignments are determined by a seniority bid system.

Must have no more than two moving violations and/or vehicle accidents in the last two years.

Health and Dental Insurance are effective the first day of employment. The town will provide full-time employees group medical and dental insurance including family coverage. Employees and the town will share equally in the additional cost of the medical plan for dependent coverage if employees desire to purchase such coverage for family members. Employees are responsible for the full cost of dependent dental insurance.

Retirement Health Savings Plan Employees hired after June 30, 2010, in a regular full-time or regular part-time position are required to participate in the Retirement Health Savings Plan. Contributions are taken on a pre-tax basis. The current contribution amount is 1%.

Paid Time Off

• Vacation/Annual Leave: Employees in regular full or part time positions earn between 12 and 26 days per year depending upon length of Town service.
• Sick Leave: Employees in full or part time regular positions earn 12 days per year.
• Paid Parental Leave: Eligible employees receive 6 weeks of Paid Parental Leave after birth or placement of a child in the home for adoption or foster care.…