Medical Records Coordinator

Since 1994, Kellis Eye & Laser Center has provided exceptional eye care services to Chardon, OH, and beyond. Our experienced team of surgeons and optometrists is dedicated to enhancing your vision using the latest advancements in eye care technology.

The Medical Record Coordinator is responsible for day‑to‑day processing of medical records (paper and electronic), organizing, filing, and retrieving patient records. Other duties include scanning medical documents (including diagnostic testing), patient exam notes, external medical correspondence, medical records requests; assisting the surgery scheduler with administrative tasks, paperwork, and phone calls; covering the front desk and other administrative duties as assigned.

• Maintain patient confidentiality by keeping record information confidential.
• Serve and protect the practice by adhering to professional standards, policies, and procedures; federal, state, and local requirements, and JCAHPO standards.
• Organize, file, and retrieve patient medical records as requested.
• Apply knowledge of medical record control, access, and storage in accordance with established policies and regulations.
• Prepare and process the release of internal medical records in accordance with HIPAA, state, and federal regulations.
• Receive incoming correspondence and review or forward to the appropriate department or staff.
• Screen and coordinate telephone calls from patients and healthcare providers.
• Scan internal medical records as needed.
• Assist in obtaining histories and physicals in preparation for patients’ surgeries.
• Assist in scheduling minor surgical procedures as needed.
• Assist in preparing charge tickets.
• Assist in preparing operative notes.

• High School Diploma or Equivalent Experience.
• One year experience in a medical clerical position or related customer service position.
• Ability to interact very well with patients, visitors, and co‑workers on a routine basis.

• Medical
• Dental
• Vision
• 401(k) with Match
• HSA/FSA
• Telemedicine
• Generous PTO Package
• Employee Discounts and Perks
• Employee Assistance Program
• Group Life / AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

Eye South Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.