Certified Medical Assistant

Ravenwood Health is hiring a full time Medical Assistant.

At Ravenwood Health, we are looking for professionals who are READY to learn, grow, and serve with excellence;
RELIABLE in their commitment to clients, colleagues, and quality care; and CONNECTED to our mission of building healthier communities through compassion, collaboration, and person-centered support. These qualities reflect the core values that guide our work and define our culture.

• Generous PTO Package:
  Enjoy 3 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation.
• Affordable and Comprehensive Benefits:
  Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones.
• Financial Security:
  Take advantage of perks like mileage reimbursement, flexible spending account, a 401k with a 4% company match, and company paid short- and long-term disability insurance. We prioritize your financial health and future stability.
• CEUs, Education and Training:
  Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.

• Maintains current clinical competence by participation in appropriate training. In addition, provides the agency proof of participation in such activities by providing compilation of continuing education credits.
• Accepts and documents verbal/written orders from Ravenwood Providers.
• Answer active Primary Care telephone line, triage, and communicate with providers as needed for medication refills, medication concerns, prior authorizations, etc.
• Adheres to agency Policy and Procedure, and HIPAA mandates.
• Displays professionalism and respect in interactions with patients and staff.
• Rooms and prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure
• Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse/ Provider.
• Collects, processes, and submits laboratory specimens in accordance with policy and procedure
• Performs clinical duties that are department specific such as point of care testing, hearing and vision screenings, and any other procedures
• Performs routine task and general office duties such as faxing, copying, filing, etc. as needed
• Participates in supervision with Nurse Coordinator and Program Director.
• Assists Psychiatric providers and support staff in scheduling/ medication refills/ triage when needed.
• Other duties as required.

• Must have excellent written and verbal communication skills
• Demonstrate knowledge and remain current on information pertaining to mental health treatment.
• Ability to prioritize effectively and work independently.
• Is effective in assessing and responding to client’s needs and problems.
• Regularly attends professional staff meetings.
• Demonstrate strong communication skills by returning and responding to phone calls or emails within 24 hours and other correspondence in a timely manner.
• Demonstrates good decision making and problem-solving skills.
• Maintains clinical record as required.
• Is dependable in attendance.
• Demonstrates initiative and contributes to ideas and suggestions to improve program operations and quality improvement.
• Ability to effectively use Microsoft Teams, Outlook and ECR, Carelogic, with…