Hospital Liaison

Ravenwood Health is hiring a Hospital Liaison due to exciting program expansion.

At Ravenwood Health, we are looking for professionals who are READY to learn, grow, and serve with excellence;
RELIABLE in their commitment to clients, colleagues, and quality care; and CONNECTED to our mission of building healthier communities through compassion, collaboration, and person-centered support. These qualities reflect the core values that guide our work and define our culture.

• Competitive Salary:
  We offer a salary package that reflects your skills, experience, and contributions.
• Generous Time Off:
  Enjoy 3 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation.
• Comprehensive Benefits:
  Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones.
• Financial Security:
  Take advantage of perks like mileage reimbursement, a flexible spending account, retirement with a 4% company match, and short- and long-term disability insurance. We prioritize your financial health and future stability.
• Supportive Environment:
  Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.

• Serve as the primary liaison between inpatient psychiatric hospitals and the Care Management Entity (CME) to ensure continuity of care for youth transitioning from higher levels of psychiatric care to community-based services.
• Establish relationships with local hospital systems to better support referrals and discharge planning. Through this relationship development work to visit local hospital departments at minimum once per month to further relationship and streamlining of referrals.
• Designate and sustain a direct point-of-contact within each hospital’s social work or discharge planning department to bypass general intake or referral processes.
• Maintain a consistent physical and/or virtual presence within inpatient psychiatric units to ensure real-time awareness of admissions, treatment planning, and anticipated discharges.
• Develop and maintain collaborative relationships with hospital social workers, discharge planners, nursing staff, psychiatrists, and community providers.
• Participate in psychiatric discharge planning to ensure CME prior to discharge, with emphasis on safe and timely transitions.
• Coordinate warm handoffs among inpatient providers, CME staff, outpatient providers, youth, and families by working diligently to protect the 72-hour post discharge window by monitoring service linkage, medication access, and follow-up appointments.
• Identify barriers to discharge or stabilization and present CME‑aligned solutions to hospital teams.
• Manually enter real‑time admission and discharge data into CME tracking systems when Clini Sync notifications are unavailable or delayed.
• Provide education to hospital partners regarding CME services and community-based resources.
• Maintain accurate, timely, and confidential documentation in accordance with Ohio Administrative Code, Medicaid requirements, CME standards, and agency policies.
• Maintain effective communication for all cases assigned with all partners involved through staffing, weekly rounds, or child and family team meetings.
• Assist to track statistics and outcomes related to transition coordination, discharge involvement, and post‑discharge continuity.
• Attend staff meetings, supervision, and required trainings.
• Demonstrate cultural competence and trauma‑informed practice when working…