Night Operations Assistant Store Manager

Night Operations Assistant Store Manager

Position

Purpose:

Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OASM-IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During training, NOASMs in Training become familiar with Manager on Duty duties and focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs.

They collaborate with Night Replenishment Managers (NRMs) and other team members, develop strategies that boost sales and profitability, and ensure smooth department operations. NOASM‑ITs are expected to lead by example and uphold company policies. The training period is up to 6 weeks.

• 10% Customer Experience – supervise associates in the selling effort, lead GET culture, and set the example; drive customer service and associate engagement; resolve customer concerns promptly.
• 15% Operations Management – perform Opening, Closing MOD and other whole‑store focus responsibilities; adhere to company policies; maintain store SOPs, safety compliance, and mitigate shrink.
• 15% Safety – ensure self and associates follow safety and hazmat procedures and Safety Matters guidelines.
• 10% Sales and Productivity – work with key partners to plan merchandise placement, signing, and stock integrity; learn to operate store equipment and systems; manage daily financial operations.
• 50% Training and Preparation for Assistant Manager Position – participate in a structured training program covering all aspects of retail store management; learn staffing and scheduling, resolve stock deficiencies, supervise selling behaviors, handle customer issues, support special order sales, and perform performance management.

• This position typically reports to the Store Manager.
• This position has 0 direct reports.

• Typically requires overnight travel less than 5% of the time.

• Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area; conditions may produce mild discomfort on occasions.

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

• Demonstrated ability to collaborate and work effectively with cross‑functional teams.

• High school diploma and/or GED.

• Bachelor’s degree program or equivalent related to the job.

• 3 years.

• 3 years.

• 3 years.

• 3 years.

• None.

• Action Oriented
• Collaborates
• Customer Focus
• Develops Talent
• Drives Results
• Resourcefulness

• Not Applicable.

• Full‑time.

• Other.

• Consumer Services.