Parts Counter Sales

Description

Position Summary
Responsible for selling, receiving, and delivering parts and accessories in a fast-paced parts counter environment. This role requires prior parts counter experience, including direct customer interaction, accurate parts lookup, and inventory handling. Provides in-store customer service, supports service technicians with timely parts fulfillment, and contributes to overall organizational growth through product knowledge and customer engagement.

Key Responsibilities

• Utilize parts counter experience to promote and sell products and services that meet customer and equipment needs
• Accurately identify, source, and supply parts to Service Technicians to minimize downtime
• Provide exceptional walk-in and phone-based customer service at the parts counter
• Assist with merchandising, displays, and showroom organization to drive sales
• Receive and verify incoming shipments; properly stock inventory and manage Machine Down and Stock Orders
• Maintain a clean, organized, and efficient parts department
• Proactively follow up on parts shortages and expedite orders by coordinating with management and vendors
• Ensure departmental tools, equipment, and vehicles are maintained and in proper working condition
• Support team operations and perform additional duties as assigned

Qualifications & Requirements

• Previous parts counter experience required (agriculture, construction, automotive, or similar industry preferred)
• Strong working knowledge of parts lookup systems; experience with John Deere Parts Catalog or similar platforms preferred
• Basic data entry and computer skills with attention to detail
• Solid understanding of machinery and equipment components
• Strong communication and customer service skills in a team-oriented environment
• Ability to lift up to 75 lbs.
• High School diploma or equivalent experience required
• Forklift certification preferred

Benefits

Ag-Pro Companies offers a comprehensive benefits package for full-time employees, including medical, dental, vision, 401(k) with company match, and additional voluntary benefits.

Ag-Pro Companies is a Drug-Free Workplace and Equal Opportunity Employer.
All positions require pre-employment screening.
Applicants must be authorized to work in the United States.

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