Dairy Associate

Company Overview

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation into the family‑owned business, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office. We place a heavy emphasis on quality of life for every associate within the organization, offering a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.

As an associate of Heinen’s there are key components to learn, implement and master. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.

Ensure you present yourself, your team, your products, and your department in support of our Brand.

Acknowledge customers with a smile and eye contact.

Develop the habit of evaluating store conditions on a continuous basis using our 5‑Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.

Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.

Engage customers when appropriate.

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Dairy/Frozen Department.
• Responsible for writing orders using effective pars and planning.
• Responsible for working as a team to complete daily tasks as needed, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Monitor and maintain all food handling and temperature standards.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

• Possess excellent written and verbal communication skills.
• Comply with all company policies and standards.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Work with minimal supervision.
• Ability to lift and/or move up to 50 lbs.
• Willingness to work the required hours, including weekend and evening shifts.
• Willingness to work a non‑traditional five‑day schedule, including Saturday, Sunday, and evenings.
• May be exposed to extreme conditions, hot or cold.

• Retirement Plan – Company‑sponsored 401(k) plan for eligible full‑time and part‑time associates, with 5% company match.
• Healthcare Benefits – Medical and pharmacy coverage for full‑time associates; dental and vision coverage for full‑time and part‑time associates.
• Flexible Spending and Health Savings Account options, as well as commuter benefit options.
• Paid Time Off – inclusive of paid sick time.
• Life, short‑term, and long‑term disability insurance paid by the company.
• Flexible schedules and biweekly scheduling for better predictability.
• Daily professional development and growth opportunities, including leadership development for all associates.
• Company‑provided associate assistance program.
• Family, parental, and personal leave options.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law.