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Player Services Manager - Casino Guest Experience

Job in Charles Town, Jefferson County, West Virginia, 25414, USA
Listing for: Hollywood Casino at Charles Town Races
Full Time position
Listed on 2026-10-06
Job specializations:
  • Entertainment & Gaming
    Casino & Gaming, Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

PENN Entertainment in West Virginia invites qualified professionals to join our team at Charles Town. The role supervises a designated shift, guides staff, ensures guest satisfaction, and helps meet financial goals while maintaining internal controls and safety standards.

Responsibilities include creating schedules, reviewing audits, assisting in the budget process, and maintaining CTR/SARC compliance. Strong communication and problem-solving skills, plus the ability to adapt to varying shifts,

The Player Services Manager
- Casino Guest Experience role at Hollywood Casino at Charles Town Races is now open for applications in Charles Town, WV, United States.

We invite applications for the Player Services Manager
- Casino Guest Experience position located in Charles Town, WV, United States.

The following role is for a Player Services Manager
- Casino Guest Experience with Hollywood Casino at Charles Town Races.

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