Property Infrastructure Specialist

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Maintain the IT network infrastructure and provide day-to-day monitoring, troubleshooting, and maintenance of all network devices.

Develop and manage projects to enhance and expand the network, including cost analysis, detailed design, project planning, implementation, detailed documentation and cross-training of peers.

Understanding of LAN/WAN design and topology

Tests and evaluates network systems to eliminate problems and make improvements.

Experience in using packet/protocol analyzers to find and remedy application and network performance issues.

Understanding of Windows Server roles and services including DNS, DHCP, Active Directory

Installs, supports and manages servers and resolves issues as needed.

Knowledge to support, upgrade, and maintain Cisco routers, firewalls, and IDS devices in the IT infrastructure.

Knowledge of supporting Wireless networks, access points, and wireless encryption methods.

Supports, promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Installs patches and performs system backups and recovery.

Monitors system configuration, storage arrays, backups and maintains data files.

Provides technical support and guidance to users.

Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Management of Windows based server environments; patching, upgrading and troubleshooting

Support and deploy VMware environments

Working knowledge of Storage Area Networks

Manage Windows Active Directory including GPO, Group Creation, etc

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

Bachelor's degree (B.A./B.S.) in computer technology or related field from four-year college or university; 5+ years related experience or training; or equivalent combination of education and experience.

Must be highly proficient in all Microsoft applications.

Must have working knowledge of current Windows operating systems.

Expert Knowledgeable of Cisco networking fundamentals

Experience supporting current Microsoft Office suite

Experience troubleshooting computer hardware, software and operating systems

Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and Wireless

Knowledge of Microsoft active directory administration

Cisco, VmWare and/or Microsoft certifications a plus

Cisco IP phones, Micros POS, AS/400, and Bally ACSC support experience is a plus

Supervisory Responsibilities

This job does not have supervisory responsibilities.

Language Skills

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Reasoning Ability

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work…