Security Ambassador - Day Shift

Initial Salary and Benefits

Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with length of employment.

• Ensure the safety of customers, employees and others while on the premises of HCCTR, including racing, barn areas, and events showroom.
• Ensure the safety of guests and team members.
• Greet patrons and visually inspect bags, purses, and patrons for unauthorized items.
• Assist customers and employees and report critical situations (medical emergencies, irate customers, etc).
• Continuously observe and patrol as directed, the casino premises, buildings and grounds, corridors, barn areas, office areas, and parking facilities of HCCTR.
• Ensure the integrity of all slot and table games of HCCTR.
• Transport gaming chips to and from gaming tables in accordance with internal control procedures.
• Perform the drop for table games, including poker, in accordance with internal control procedures.
• Report critical situations to the appropriate supervisor.
• Report to Security management any violations, acts, or situations detrimental to the best interest of HCCTR.
• Examine doors, windows, and gates to ensure they are secure.
• Advises violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• Assist in any internal or external investigations conducted by HCCTR or authorized local authorities.
• Inspect equipment and machinery to ascertain if tampering has occurred.
• Watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Observe departing personnel to guard against theft of company property.
• Sound alarm or notify supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons.
• Permit authorized persons to enter property.
• Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment for use by supervisory staff.
• May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow.
• Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs.
• Ensure behavior and appearance meet established standards.
• Maintain complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed confidential.
• Maintain a professional work environment with management and staff.
• Participate in meetings and training as required.
• Perform all job duties in a safe and responsible manner and report safety hazards immediately.
• Prepare reports as requested or required.
• Perform other duties as may be assigned by department and/or company management.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This will be evaluated through 30, 60, and 90 benchmark requirements. Complete a 45‑day survey. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent required; one to three months related experience and/or training is preferred.

Must have the ability to read and comprehend simple instructions, short correspondence, and memos. Able to effectively present information in one‑on‑one and small group situations to customers, employees and others. Effective in communicating and presenting information and responding to questions from supervisors, managers, fellow employees and/or the general…