Security Ambassador-Grave Shift

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits such as day‑one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

• Ensure the safety of customers, employees and others while on the premises of HCCTR to include the racing, barn areas, and events showroom.
• Ensure the safety of guest and team members.
• Greets patrons and visually inspects bags, purses, and the patron for unauthorized items.
• Assist customers and employees and reports critical situations (medical emergencies, irate customers, etc).
• Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.
• Ensure the integrity of all slot and table games of HCCTR.
• Transport gaming chips to and from gaming tables in accordance with internal control procedures.
• Performs the drop for table games including poker, in accordance to internal control procedures.
• Reports critical situations to appropriate supervisor.
• Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR.
• Examine doors, windows, and gates to determine that they are secure.
• Advise violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• Assist in any internal or external investigations conducted by HCCTR or authorized local authorities.
• Inspect equipment and machinery to ascertain if tampering has occurred.
• Watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.
• Observe departing personnel to guard against theft of company property.
• Sound alarm or notify supervision verbally, by radio, or by telephone in case of fire, theft, or presence of unauthorized persons.
• Permit authorized persons to enter property.
• Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
• May be called on to regulate vehicle and pedestrian traffic to maintain orderly flow.
• Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs.
• Ensure behavior and appearance meet established standards.
• Maintain complete confidentiality at all times with respect to the internal functions of the Security department as well as any other information deemed to be confidential.
• Maintain a professional work environment with management and staff.
• Participate in meetings and training as required.
• Perform all job duties in a safe and responsible manner and report safety hazards immediately.
• Prepare reports as requested or required.
• Perform other duties as may be assigned by department and/or company management.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This will be evaluated through 30, 60 and 90 benchmark requirements. Complete 45‑day survey. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable…